Outrageous! Who said my wife is vain?!
Chapter 26 First Day Sales
The trial operation hours were originally from 9 am to 7 pm, but on the first day, they were so busy that it lasted until after 9 am.
We stopped taking orders at 8:30, otherwise it would have been even later.
"President Chu, our revenue on our first day of business is 103,653 yuan! That's amazing! There's been a constant stream of people since we opened, and the doors are practically bursting with customers!" Zhao Pan exclaimed excitedly.
As the store manager, she was arguably the person who, besides Chu Yu, most wanted the store to do well, since her salary and bonuses were tied to sales revenue.
"Moreover, customers who have eaten there all say that our food is delicious, praising it repeatedly, and many even take a portion home after finishing their meal."
"Mr. Chu, should we adjust our business hours tomorrow and stick to the normal hours of 6:30 to 10:00? Business is so good, it's a shame to close so early."
Zhao Pan felt full of energy and didn't feel tired at all. She could only say that as long as the money was right, every employee could do a great job.
Chu Yu thought for a moment and did not agree. "The business hours will remain unchanged. The trial operation is mainly to test whether there are any areas that need to be optimized in the overall operation process, collect customer feedback and make corrections, and also to allow the employees to adapt to the rhythm and work together. Making money is not a big deal if it takes a few hours in a few days."
"Mr. Chu, you're right. I didn't think things through properly, and I didn't consider all aspects of the problem," Zhao Pan said somewhat embarrassed.
"During the trial operation, I will keep a close eye on every aspect, quickly sort out and resolve any problems that arise, collect more customer feedback, provide excellent service, strengthen employee training and job coordination, and strive to ensure that Burger King can do its best in every aspect when it officially opens for business."
"Okay, today is the first day of business. You'll be leading a debriefing meeting for everyone in a bit. I'll be listening in. You're the store manager, so the daily operations of the store will mainly depend on you from now on." Chu Yu said, patting Zhao Pan on the shoulder.
Zhao Pan nodded vigorously. "President Chu, I will definitely live up to your expectations and do a good job!"
Seeing how motivated she was, Chu Yu was also very happy. He couldn't possibly come to the store every day to manage trivial matters. If a boss had to do everything himself, he would be exhausted.
……
Looking at the twenty employees sitting below, waiting for her to speak, Zhao Pan felt a little nervous, but even more so, proud and honored.
After glancing at Chu Yu sitting to the side and receiving an encouraging look from him, Zhao Pan raised her head slightly, her face full of confidence and joy.
"Today is the first day of our Burger King's soft opening, and the place is packed with customers with rave reviews. First of all, I want to thank our General Manager Chu for his wise leadership. Thank you, General Manager Chu!"
As soon as he finished speaking, enthusiastic applause erupted from below.
Chu Yu smiled and raised his hand to the crowd. He wasn't embarrassed at all. This wasn't the first time he'd been flattered by his subordinates. Compared to some people who were incredibly good at sucking up, Zhao Pan's thanks were nothing.
After praising the leader, Zhao Pan started to get down to business, "Of course, I also want to thank every colleague here. Everyone has worked hard, but today I also discovered many of our shortcomings."
"First of all, regarding service, there are many customers today, especially during peak hours, and the waiting time for customers is a bit long. As the service provider, we must be polite and patient when dealing with customers. Also, sometimes there are cases where trash is not cleaned up in time. Everyone should pay more attention and increase the frequency of patrols to ensure a clean environment."
"Regarding food preparation, the large number of customers has caused the food service speed to be a bit slow, which indicates that everyone is not yet proficient in operating the equipment, and the coordination between each step still needs to be improved. Everyone should practice more in the future. However, even if we are in a hurry, we must strictly follow the food preparation process standards and not compromise on quality..."
……
"However, on the first day of the trial operation, with such a large flow of customers, everyone's performance was excellent and deserves praise."
"Today's success is just the beginning. We must identify shortcomings from the small problems in our daily work, learn from our experiences, and take our services and products to the next level, maintaining this positive momentum!"
After a round of applause, Zhao Pan looked at Chu Yu. "President Chu, I've finished saying everything I needed to say. Do you have any instructions?"
Chu Yu looked at the group of employees and said, "Your store manager has said everything that needs to be said, so I won't waste your time here. I just want to say one thing: I will not let down any employee who works hard with me. The company's bonus system for stores has been approved and will be issued tomorrow. You can take a look at it carefully then, as it concerns each and every one of you. Work hard, and you'll be well paid."
As soon as he finished speaking, the crowd erupted in cheers, saying that nothing was more useful than money.
That's just how it is. Who goes to work not to earn money? Otherwise, wouldn't it be better to just stay at home and lie around?
"Thank you, Mr. Chu!"
"President Chu, we'll definitely do our best!"
"President Chu, I love my job!"
"Mr. Chu, we at Burger King are sure to thrive!"
……
After the meeting, everyone went home, all with smiles on their faces, eagerly anticipating the bonus system Chu Yu had mentioned.
Because he's not the kind of boss who's stingy and only thinks about cutting labor costs; he's a big fan of gratitude education.
Burger King pays higher wages than other chain restaurants, and offers better benefits.
Sitting in the car, Chu Yu roughly estimated that today's turnover was 100,000, and it would definitely be higher when the business officially opened, and it should be able to stabilize at around 150,000.
After deducting rent, utilities, labor, food, packaging costs, equipment maintenance, marketing and advertising expenses, and all other miscellaneous costs, the net profit for a month is about one million yuan.
It seems like a considerable sum, but besides this store, the factory's monthly expenses are also substantial.
The initial investment in the factory and burger shops is also included in the cost.
Once Burger King's reputation is established, he will open at least one in every district of Beijing as soon as possible to recoup his initial investment.
Then expand outwards, collect franchise fees, build factories in hub cities, establish their own planting and breeding bases, warehousing and logistics, form a supply chain, and reduce costs from the source.
He'll have to discuss the specific plans and details with various departments in the company later, but at least it's a good start.
"Dingling."
Just then, Chu Yu's phone beeped with a message notification.
Mingxi: o(╥﹏╥)o
Chu Yu: What's wrong?
Mingxi: The live stream isn't over yet.
Mingxi: Ahhh! Brother Chu, have all the burger joints closed down?
Chu Yu: Hmm
Mingxi: How could I, the boss's wife, not be there for the grand opening?! Aaaaaaah!
Then he sent a series of crying emojis, which made Chu Yu's lips curl up in a smile.
Chu Yu: Aren't you live streaming? Stop playing on your phone, or people will see you and say you're unprofessional.
Mingxi: (`へ´*)ノ No way
Mingxi: Brother Chu, I'll probably finish here in about half an hour. Can you come pick me up?
Chu Yu: Okay, send me the address, I'll take you out for a late-night snack.
Mingxi: Yeah (。・ω・。)ノ♡
Mingxi: [Position]
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