Tokyo Video Game Tycoon.

Zhu Youxing pondered for a moment, then said, "Let's not rush to make a decision. Let's wait for the AI ​​chip manufacturers to come over and see if they have any good solutions. We also need to hear their explanations."

In the afternoon, the owner of the AI ​​chip manufacturer rushed to the front of the Youxing Electronic Entertainment Building.

He arrived from Japan by plane last night.

After a flight of more than ten hours, he came to Youxing Electronic Entertainment without stopping, barely taking a break.

Yuxing Electronics Entertainment is their chip manufacturer's largest customer.

The initial purchase orders alone have exceeded 100 million AI chip processors.

We are also preparing to sign subsequent chip processor orders.

Yuxing Electronics Entertainment's latest game console has sold approximately 40 million units, but Yuxing Electronics Entertainment plans to develop a new handheld console, which will naturally include an AI chip processor.

If nothing unexpected happens, this will inevitably become a product with sales exceeding 100 million units in the future.

For this newly emerging AI processor chip manufacturer, Youxing Electronics Entertainment is like a father figure.

Now that Dad is in trouble, and the source of this trouble is them, the owner of this AI chip can't sit still any longer.

He had originally planned to hold several order celebration ceremonies, but he canceled them all and rushed to Japan overnight to see Takeyusei.

"Boss, how are we going to explain this? There's actually nothing seriously wrong with our chips, it's just that nobody expected Cyberpunk 2077 to be so demanding on performance. I think we might be able to shift the blame..."

"Are you an idiot?! Shut up and don't say another word!"

The boss glared fiercely at one of his entourage members.

AI chips are an emerging industry with many uncertainties. Yuxing Electronics Entertainment was willing to purchase over 100 million yuan worth of chips from the very beginning, something other manufacturers wouldn't dare to do easily.

Other manufacturers prefer to be more conservative and are unwilling to take risks easily. If they lose Yuxing Electronics Entertainment, their company will probably go bankrupt on the spot.

Therefore, regardless of the outcome, they need to actively cooperate with Youxing Electronic Entertainment to resolve the current troubles.

Soon, upon arriving at the reception desk in front of Youxing Electronic Entertainment, the staff directed the group to a prepared meeting room.

Zhu Youxing had been waiting here for a while, and he was still looking at the photos of the damaged game consoles.

At this moment, he wasn't thinking about dealing with the current public opinion trouble.

Now he's thinking about how losing a game console would probably upset the players.

Zhuyouxing has instructed its engineering development department to do everything in its power to preserve the data from all the damaged game consoles, at least ensuring that the game progress these players have worked so hard to achieve is not lost. Once the matter is resolved, these save files will be promptly restored to the players.

Fortunately, the damaged part was the processor chip, not the storage device, so retrieving the relevant data wasn't a major problem for the engineering development department.

"I'm so sorry, I'm so sorry we're late! President Zhuyou, I want to apologize to you personally."

While Zhu Youxing was deep in thought, the chip manufacturer's group entered the conference room with trepidation. As soon as they entered, the chip manufacturer's boss apologized to Zhu Youxing.

Chapter 1073

The meeting didn't last long, and the chip manufacturer's boss readily admitted his mistake.

The yield rate of this AI chip did indeed encounter problems.

Cyberpunk 2077 was merely a catalyst.

Even without Cyberpunk 2077 as the catalyst, there would inevitably have been other catalysts that triggered this incident.

The owner of the AI ​​chip manufacturer was also straightforward; he was willing to compensate Yuxing Electronics for the reputational damage and assist Yuxing Electronics in making some remedial measures.

AI chips are a relatively new industry in the world, so it's almost inevitable that some problems will arise.

Other companies are hesitant to accept overly trendy technological products because of this concern.

They will only consider using these technologies if they are sufficiently stable.

Otherwise, even if the CEO himself wants to use these risky new technologies, his shareholders will definitely try every means to make the CEO give up this idea.

However, in Yusei Electronic Entertainment, as long as Yusei speaks, there is no problem that cannot be solved and no trouble will be encountered.

Zhuyouxing was also decisive, wanting to take remedial action before players fully experienced a large-scale outbreak of game console damage.

Previously, the engineering development department suggested reducing the performance of Cyberpunk 2077, but that would only solve the problem temporarily.

Some newer games may not have the same level of perfect optimization as Cyberpunk 2077, which is typical of first-party games.

The optimization levels of other game developers vary.

If they are allowed to develop games on an unstable hardware platform, the likelihood of this happening in the future will greatly increase.

Zhu Youxing simply issued the latest orders during the company meeting.

The AI ​​chip manufacturer has recalled all products for which it has determined there has been a significant reduction in yield.

Since AI chip manufacturers will cover most of the funding anyway, Zhuyouxing doesn't need to be polite.

As for the owner of the AI ​​chip manufacturer, he could only accept it with a heavy heart.

After all, Yuxing Electronics Entertainment is currently the largest customer for AI chips.

Therefore, it is essential to take care of the feelings of this biggest client and ensure his stability.

As for the rest, they are secondary.

AI chip manufacturers will then produce another batch of new AI chips specifically for game consoles, and will subject all chips to at least 100 hours of high-intensity performance stress testing to ensure that the chips themselves are strong enough to withstand the stress.

Of course, despite the AI ​​chip manufacturers' diligent efforts to solve the problem, Zhuyouxing did not choose to make them bear all the responsibility.

There is indeed a lack of testing of game console performance in game development, and this needs to be remedied.

Next, the company will form a dedicated gaming performance testing team. They will be tasked with finding ways to push the performance of game consoles to the limit using existing games, and doing their utmost to see if they can break a game console simply by playing games. If they manage to break one, they will receive an extra bonus.

After finishing the internal matters, Zhu Youxing's next task was to announce the solution to this problem to the public.

Murakami Kazuo stared blankly at his smoking game console.

He has been playing Cyberpunk 2077 on this game console for over a month.

At first, the game machine would show the cooling fan spinning wildly, but he didn't pay much attention to it at first.

However, the fan started spinning faster and faster, and the long-term high-speed operation put a strain on the fan, causing the game console to become increasingly noisy.

All of this is the result of his intense gaming of Cyberpunk 2077.

And now, he's literally blown up the game console in front of him.

What's going on here?

Murakami Kazuo didn't understand what was going on for a while.

Why did the game console suddenly explode?

However, he soon received an answer.

Yuxing Electronic Entertainment has released the latest news.

Because the AI ​​processor chip in the game console experienced a yield rate reduction issue of uncertain scale, it indirectly led to the possibility of the game console being damaged when players played Cyberpunk 2077 for too long.

In light of this issue, Yuxing Electronics Entertainment has decided to publicly recall a designated batch of game consoles.

This recall involves approximately two million units.

All recall costs will be borne by Yuxing Electronics Entertainment and the AI ​​chip manufacturer. If a player's game console is within this batch, Yuxing Electronics Entertainment recommends that the player save the game to the cloud first.

The cloud functionality is now free and available to everyone worldwide, allowing you to store your hard-earned game saves and ensuring they are not easily lost due to console damage.

Then came the mass recall of game consoles.

At first, the players were somewhat reluctant because they thought it was troublesome.

Moreover, once the game console is sent back, they won't be able to play games for a long time, and they want to use the game console to relieve their boredom.

Soon after, Youxing Electronic Entertainment released a second announcement, stating that each recalled player would receive a game voucher.

Players can use game vouchers to redeem any game product in the game store, and the official guarantee is that a new game console will be sent back to the recalled players within a week.

Now the players were quite willing to comply.

After all, you can get a game for free.

Yuxing Electronic Entertainment has a considerable number of excellent games.

If they could just grab any game, most players wouldn't hesitate and would immediately redeem it as a top-tier first-party title.

For example, Pokémon, or The Legend of Zelda, or Final Fantasy, etc.

Anyway, you definitely won't lose money.

The price to pay is that you can only play games for one less week.

That's still quite acceptable.

About half of the AI ​​chips in these two million game consoles meet the yield standards.

These are AI chips that should never have been available on the market.

Or even if it does circulate in the market, it should be downgraded.

It can only be said that the AI ​​chip manufacturer made a really big mistake this time. The boss of the AI ​​chip manufacturer is probably cursing the people in charge of design and manufacturing to death.

But he dared not fire these people.

After all, he was still counting on these people to continue to bring him better products so that he could make more money.

The other half of the two million recalled game consoles barely met the yield rate standards, but they couldn't withstand the performance pressure of Cyberpunk 2077, so they were also included in the recall list.

Finally, it was determined that the quality inspection efficiency of AI chips must be above 120% to be considered qualified. New AI chips produced later will also be subject to the new quality standards to ensure that unexpected situations like those in Cyberpunk 2077 will not occur again in this generation of products.

Thus, Yuxing Electronics Entertainment swiftly resolved a public relations crisis that hadn't yet fully escalated. This also served as a wake-up call for Yuxing, reminding them that while developing games, they cannot be careless about the quality of game consoles. In the future, the engineering development team must be more meticulous, and similar incidents must not occur again in the next generation of game consoles.

Otherwise, if it happens again, Zhu Youxing can't guarantee that he won't be able to discover it immediately and nip the problem in the bud.

Chapter 1074 Intense Emotional Impact

By nipping the risk in the bud, this AI chip burnout incident has ironically become a great publicity stunt for Youxing Electronics Entertainment.

Yuxing Electronic Entertainment is offering players a free upgrade to the latest AI chip and also giving away any game voucher.

For those batches that were in good condition and could be played normally, Yuxing Electronic Entertainment also gave away a batch of video games.

The practice of giving away games for free hasn't become completely popular in this world yet.