Healing Doctor

Chapter 223 With my powerful medical department protecting you

"It's all because of your preoperative communication problems," Director Bai said disdainfully. "Look at the doctor-patient communication in other hospitals, such as the hepatobiliary surgery department. The patient died after lying in bed for half a month, and the patient's family sent two banners after the funeral."

"Director Yang has such a silver tongue, he can talk the dead back to life. We can't compare to him," Colonel Wang chimed in.

"Communicate more," Director Bai said. "Unreasonable and brainless patients and their families are still a minority. What I'm afraid of is that you doctors are brainless. I just handled a medical dispute in the oncology department."

"How could there be a dispute in the oncology department? Was paclitaxel used incorrectly?" Colonel Wang asked.

"Paclitaxel was used incorrectly"—this phrase seems to be slang. Ji Xiang didn't understand it, but both Director Bai and Colonel Wang knew what it meant.

"No, a patient's family member asked the on-duty doctor how much longer the patient could live, and that idiot actually told the family member that the patient could live until he dies."

"..."

"I know she was just trying to make a joke to lighten the mood, but she didn't even consider what the issue was," Director Bai said, slightly angrily.

"How was it handled later?" Colonel Wang asked.

"I asked her to help out in the dispute resolution office of my medical affairs department. Today's report says I'll let her experience the dispute resolution office for six months first."

Ji Xiang pondered for a moment. It seemed that Director Bai's way of handling problems was similar to the system, with a kind of empathy.

Let that doctor go to the medical affairs office to experience the dispute firsthand. If he learns from the experience, he will be much better at communicating and interacting with patients in his clinical work.

This was a real-life experience that Ji Xiang found interesting, and he took a closer look at Director Bai.

"It's not that we don't want you to do it, you're just timid and scaring yourselves," Director Bai said. "With our powerful medical department protecting you, if you want to try new technologies, just do it if you're confident."

As he spoke, he looked at Ji Xiang.

Their eyes met, and Director Bai smiled slightly.

"Dr. Xiao Ji, both Director Liu and Director Zhao have high hopes for you. Keep it up!"

After speaking, Director Bai stood up, waved, and left the changing room.

Colonel Wang breathed a sigh of relief after seeing Director Bai off.

"Teacher Wang, I think Director Bai is quite supportive of our clinical work."

"Hey." Colonel Wang didn't say anything, just smiled, as if he wanted to say something but stopped himself.

Ji Xiang also knew that this kind of thing couldn't be asked in detail, and even if he did ask, Colonel Wang would most likely not tell the truth.

……

……

three days later.

Director Bai arrived at work early in the morning. He parked his car at the entrance of the government building, but instead of rushing to his office, he sat quietly in the car.

For middle-aged people, regardless of gender, a car is like a fortress; sitting quietly for a while is beneficial to their physical and mental health.

Especially when going to work, the thought of all sorts of colorful things gives Director Bai a headache.

It's true that hospitals are a window into society, but the people clinicians encounter are different from those in the medical affairs office's dispute resolution department.

Some patients' family members are out of their minds, and some doctors are out of their minds too. There are all sorts of situations, and Director Bai is already exhausted both physically and mentally.

But since I'm in charge of this part of the work, I can't just ignore it.

Today is the day that Colonel Wang and Mo Chenggui will be treating the patient with Ding cancer. Director Bai hasn't paid any attention to this matter since he last visited Ji Xiang and gave him a brief explanation.

He was ready to witness the surgery firsthand.

As for whether the surgery should be a total resection or a partial resection plus lengthening, Director Bai didn't care; what he cared about was the choice made by this young man, Ji Xiang.

Sitting quietly in the car, Director Bai tried to relax as much as possible, hoping that nothing major would happen today.

At 7:30, just as Director Bai was about to get out of the car, a young woman stormed out of the office building, occasionally turning back to point at the security guard and yelling at him.

Although they were far apart, Director Bai could still vaguely hear the very harsh words she was saying.

Although Director Bai had long been prepared for this, he still felt that a perfectly good day had turned into a day of frustration.

He ignored it, got out of the car, and walked into the government building.

"Director Bai, you've arrived." The security guard on the first floor greeted him with a smile.

Not only Director Bai, but even the security guards have gotten used to this kind of life.

"What dispute?" Director Bai asked.

"That girl isn't quite right in the head." The security guard laughed in exasperation. "She came here for an abortion, and she didn't have any money... well, not that she didn't have any, she just didn't know who to pay. She wanted to do a paternity test, but the clinic told her that our hospital couldn't do it yet, and she didn't believe it, so she came to complain."

"Why is it so complicated?" Director Bai frowned slightly.

"That girl even created a group chat, which I just saw. It's a group of 12 people, and she's doing crowdfunding in the group."

"..."

Even the well-informed Director Bai was taken aback.

"She said the child must be one of these twelve people, but she doesn't know exactly who it is." The security guard suppressed a laugh. "She wanted to crowdfund money for an abortion, but none of the twelve people were willing to contribute. The guys, on the other hand, were having a great time chatting in the group chat."

Director Bai breathed a sigh of relief.

Young people these days are getting more and more extravagant with their hobbies; it's hard for me to accept.

"I said not all top-tier hospitals are qualified to perform legally valid paternity tests. Besides, even if they did, given her situation..."

The security guard chuckled as he spoke.

This matter was like a passing breeze; Director Bai heard about it and forgot about it. Similar incidents were commonplace in the Medical Affairs Department; they could be seen almost every day.

After changing his clothes, Director Bai first dealt with the work at hand. Seeing that it was about time, he called the anesthesiology department to confirm that he would be going on stage before heading to the operating room.

Director Bai wasn't worried about the surgery; he was curious whether Ji Xiang could understand what he was saying.

As I walked out of the office, a tall, thin young man came towards me.

"Director Bai, you're busy."

"You're here." Director Bai greeted him and they passed each other.

Faced with this young man's greeting, which showed a complete lack of social etiquette, Director Bai didn't mind at all, or perhaps he didn't dare to mind at all.

It's not that this young man comes from a wealthy or powerful family.

He is a respiratory physician who has been at the hospital for less than two years. A month ago, he hacked into the hospital's smart healthcare system because he couldn't finish his work and went home to write medical records.

It was only by chance that the technicians at the comprador company discovered that the young doctor didn't seem to be giving it his all; he didn't even think that going home to write medical records was a big deal.

Out of a protective mentality, Director Bai sent him to the medical department for a few days to "train" and give him a good talking-to.

In fact, Director Bai was also afraid that this young man would hack into his phone.

If something like Edison Chen's scandal were to happen, that would be a disaster. Although Director Bai believes he is upright and honest, everyone has a need for privacy.

Especially now that everyone uses mobile phones, nobody wants to offend this person for no reason.

So this person was quite leisurely in the medical department, and Director Bai tried his best not to assign him any work, letting him rest peacefully.

(End of this chapter)