Qiu Yingying is reborn and bound to a learning system.
Chapter 15 The Charm of Tea and the Ingenuity of Craftsmanship
As the morning sun shone through the railings of the Joyful Song residential complex, Qiu Yingying, clutching her draft proposal filled with dense annotations, hurried briskly toward the subway station. Just as she exited apartment 2202, she bumped into Fan Shengmei walking towards her in high heels, her sharp business attire making her look exceptionally energetic.
"Yingying, so early?" Fan Shengmei patted her arm with a smile. "What treasure are you carrying? You look like you're walking on air."
"It's a marketing plan for a tea brand. We need to go through the draft in the department today." Qiu Yingying waved the notebook in her hand, her eyes full of anticipation.
Just then, Guan Juer caught up from behind, carrying a stack of textbooks, a thin layer of sweat on her forehead. "Yingying, Sister Fan, wait for me! I just went downstairs to the convenience store to buy rice balls, I almost missed you." She glanced at the proposal in Qiu Yingying's hand and asked curiously, "Is it that project you mentioned last time that could boost sales? Good luck!"
Qiu Yingying nodded vigorously, about to speak, when the door to room 2203 was slammed open. Qu Xiaoxiao walked out, wearing a sparkly coat and humming a tune. "Oh, three beauties going to work together?" She raised an eyebrow and glanced at Qiu Yingying's plan. "Isn't this the thing you stayed up all night working on? Is it any good? If not, I'll give you a couple of tips."
"It will definitely work!" Qiu Yingying raised her chin, full of confidence.
As they were talking, Andy came out of room 2201, carrying a laptop, seemingly on her way to the company's morning meeting. She was also carrying a small cardboard box with the words "hot pot cookware" vaguely visible on it. "Good morning," she nodded to everyone, her gaze landing on Qiu Yingying, and said gently, "Good luck with the proposal. I trust your ideas. Feel free to contact me if you need any help."
As the conversation got more animated, Andy suddenly shook the cardboard box in his hand, a rare hint of cheerfulness appearing in his eyes: "By the way, I bought a new hot pot yesterday. If anyone's free after get off work tonight, let's come over to my place for hot pot. I'd like to try cooking a meal myself, and it'll be a good opportunity for everyone to get together."
"Wow! Andy is going to cook!" Qiu Yingying's eyes lit up, and she was the first to clap and cheer.
Qu Xiaoxiao immediately whistled, "Great! Andy! I want the extra spicy hot pot base, and bring two plates of beef rolls too!"
Fan Shengmei smiled and agreed, "Then I'll bring some meatballs and vegetables, which will be a good way to warm up Yingying's plan."
Guan Juer nodded quickly, "I brought some drinks and desserts, which will be perfect for cleansing the palate after the meal."
Qiu Yingying smiled broadly, her eyes crinkling: "No problem! Once I finalize the plan today, we can eat as much as we want tonight!"
With the morning breeze, the group waved goodbye at the entrance of the residential complex, each heading off to their busy day. Qiu Yingying gripped the proposal tighter, silently vowing to do a good job on this case and live up to everyone's encouragement.
As she rushed into the conference room in the morning light, her fingertips were still slightly damp with dew. She gently spread the proposal on the conference table; the edges of the papers were slightly curled from repeated readings, yet they exuded a steadfast resilience. Old Zhou, the most senior member of the department, strolled over with a thermos, glanced at the words "Comprehensive Planning for a Tea Beverage Brand" on the cover, and his brows immediately furrowed into a deep frown.
"Xiao Qiu, I've taken a quick look at your proposal, and there's not a single trendy collaboration or Instagrammable spot in sight." Old Zhou's voice carried an undeniable certainty, making it exceptionally clear in the quiet meeting room. "These days, in tea beverage marketing, without these gimmicks to generate buzz, how are you going to boost sales? The milk tea collaboration that the team next door did last month sold out in a week thanks to the influencer traffic. If we don't follow suit, our 25% growth target will probably just be a pipe dream."
As soon as he finished speaking, several colleagues around him nodded in agreement, their pens tapping softly on their notebooks. One looked troubled: "Yeah, young people these days are all into the influencer thing. Without a hot spot to check in or a viral topic, who's going to willingly pay?" Another looked worried: "Without the support of traffic, how can we increase brand awareness? A 30% target isn't something you can achieve just by talking."
Immediately, doubts arose one after another. Qiu Yingying's hand gripping the pen tightened slightly, but she remained calm. She took a deep breath, turned to the page on raw material traceability, and lightly tapped her fingertip on the aerial photo of the tea garden on the paper. Her voice was clear and firm: "Brother Zhou, colleagues, I didn't do any trendy gimmicks. It's not because I'm lazy, but because the core advantage of this tea brand has never been in those fancy packaging."
Her gaze swept over everyone present, her tone brimming with confidence: "I spent three days thoroughly investigating the brand's supply chain. Their spring tea is made from tender buds harvested before the Qingming Festival in the Longjing tea-producing area of Hangzhou. They pick the leaves at four in the morning and deliver them to the stores by noon, locking in the fresh aroma of the leaves perfectly. The fruits they use are all fresh, seasonal fruits directly supplied from orchards in the suburbs. The strawberries are just turning red, like cream strawberries, and the mangoes are fully ripe Golden Emperor mangoes. Even the sugar is made using traditional rock sugar syrup, with zero artificial flavors, zero preservatives, and zero artificial colors. These are the selling points we should emphasize, the foundation for retaining customers."
Old Zhou paused, holding his thermos, but didn't speak, only gesturing for her to continue. Seeing this, Qiu Yingying flipped to the experience section, her eyes gleaming: "I didn't design any trendy photo spots, but rather planned an urban tea corner. We can collaborate with community libraries to place simple wooden tea tables by the window; partner with city park benches to provide small cushions with the tea logo; we can even collaborate with office building tea rooms to offer free sample cups."
"Office workers can sit down and enjoy a cup of freshly brewed green tea to relieve their fatigue after a long walk in the park; scholars can sip on osmanthus oolong tea to refresh themselves after a long time in the library; and white-collar workers can savor a peach oolong tea while chatting in the tea room. There's no need for fancy decor or forcing customers to queue for photos; the focus is on 'comfort and down-to-earth'. People feel safe and comfortable drinking it, and naturally, they'll want to come back. Isn't that more lasting than a fleeting internet sensation?"
"What about pricing?" another colleague asked. "Without influencer premiums, how do you guarantee profit margins?"
Qiu Yingying was well-prepared. She flipped to the pricing and product category planning page and explained clearly: "I divided the product line into three categories. The basic series is pure tea, including Longjing, Oolong, and Jasmine, all priced under ten yuan, meeting the basic need for daily thirst quenching and focusing on volume sales; the seasonal series are limited to each season, with Longjing fresh milk tea in spring, cold-brewed winter melon tea in summer, osmanthus Oolong in autumn, and brown sugar ginger tea in winter, attracting customers to try new things with novelty; the family series is a sharing pack, with a large pot of tea and four cups, plus a small tin of tea bags, suitable for a family to sit around and share, maximizing cost-effectiveness."
She looked up at everyone and said earnestly, "There are no inflated prices like those of online influencers; every penny is spent on the ingredients. At this price, students can afford it, office workers won't feel bad drinking it, and housewives will find it worthwhile. In fact, it has a wider appeal than the influencer-driven products."
"So, how do you plan to break through the impasse regarding increasing brand awareness?" Old Zhou finally spoke, his tone less skeptical.
Qiu Yingying immediately turned on the projector and projected a survey report onto the screen. The data charts were clear and concise: "Today's consumers are already tired of those trendy shops where you queue for two hours and take photos for five minutes. I've done research, and over 60% of respondents are more willing to believe 'genuine word-of-mouth' than 'hype from marketing accounts.' So my approach is to let the content and experience speak for themselves, without relying on influencers to create hype."
"I plan to collaborate with several local bloggers who are dedicated to food reviews, but not with them just showing off their looks or shouting slogans. Instead, I'll have them go deep into tea gardens and orchards, follow tea farmers picking tea leaves and fruit farmers harvesting fruit, and film the entire process from the raw materials to the teacup. This will allow everyone to see that the fragrance of this cup of tea comes from the freshness of the pre-Qingming tea; and the sweet and sour taste of this cup of fruit tea comes from the natural flavor of the fresh fruit."
She paused, then added, "In addition, we hold a hands-on tea experience day at the store once a month. We invite customers to participate in the entire process, from warming the cup, adding tea leaves and water, to mixing the drink and pairing it with snacks. Tea brewed by hand tastes different. When customers have a great experience, they will naturally share it on social media. This is spontaneous word-of-mouth marketing, which is more lasting and genuine than spending money on influencer marketing."
The meeting room gradually quieted down, leaving only the soft hum of the projector fan. Old Zhou picked up the proposal again, carefully flipping through each page. His brow relaxed, and his eyes showed more approval. The colleagues who had earlier echoed his doubts huddled together, discussing quietly, their tone full of agreement.
"Your approach is quite solid and reliable." Old Zhou put down the plan and looked at Qiu Yingying with a hint of appreciation in his eyes. "Without the hype of internet celebrities, relying on the product itself and word-of-mouth to gain popularity makes it less likely to backfire."
"Yes, this idea of a city tea corner is great. It's low-cost, has a wide reach, and is much more cost-effective than renting a popular photo spot."
"The handmade tea experience day is also very interesting and can help us get closer to our customers."
Hearing everyone's praise, Qiu Yingying breathed a sigh of relief, a bright smile spreading across her lips. She secretly glanced at her phone hidden in her pocket; the system panel on the screen flashed by, and the progress bar for the "Industry Newcomer" task quietly advanced significantly, with a gentle line of text popping up beside it: [A down-to-earth strategy is far more powerful than fleeting gimmicks].
Sunlight streamed through the window, illuminating the neat handwriting on the proposal paper. Qiu Yingying gripped her pen, her heart brimming with energy. Like her previous job at the coffee shop, this new job provided her with the motivation to keep going. Perhaps it was because she enjoyed it, and the unique challenges it offered. When she was five or six, she would spend all her time glued to the TV, dreaming of a magic spell that would magically conjure up delicious treats from the screen! Now, working as a project manager, it felt the same – the sense of accomplishment from bringing her proposals to fruition was immense.
She knew this was just the beginning, and there were countless details to refine and countless challenges to overcome. But she wasn't afraid, because she firmly believed that good products and good plans never need gimmicks.
Like a good cup of tea, once the superficial is stripped away, only the original flavor remains, leaving a lingering sweetness.
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