Gangster heir? Please call me a legitimate entrepreneur.

Shen Qinghan's eyelids twitched when she heard the name "Liu Feng".

Her hand, which was pushing up her glasses, froze in mid-air; her fingertips felt a little cold.

Liu Feng.

This name is quite ordinary on the roster of the Sihai Group.

But in the provincial department's top-secret files, his name is Zhou Ming, and he was her former single-line liaison officer.

Ever since that old rascal caused a scene in the bureau chief's office, he's shamelessly managed to infiltrate Sihai's organization.

With his superb network management skills in "clearing cache" and "reinstalling system", he was able to achieve remarkable results.

In addition, he served tea and water to Lei Hu every day and flattered him.

In just six months, he rose through the ranks to become the newly appointed customer service manager.

"Yes, Liu Feng."

Shen Qinghan swallowed hard, pushed the complaint form in front of Su Ye, and tried to appear calm.

"He just took over the customer service department. Is it appropriate to entrust this matter to him? What if…?"

She didn't finish her sentence, afraid of arousing Su Ye's suspicion.

Su Ye picked up the thermos, blew on it to cool it down, and took a sip of water.

His Adam's apple bobbed, and a meaningful smile curved at the corner of his mouth.

"What's inappropriate about it? There's no place for idlers. A new official needs to produce some results to show for himself."

He tapped his knuckles twice on the solid wood table.

"Tell him that if this customer doesn't delete the negative review, he, as the customer service manager, will be cleaning the windows in the lobby with Zhang Tiezhu tomorrow."

Shen Qinghan's heart skipped a beat, and she silently worried for Zhou Ming.

……

3 PM, Customer Service Department on the third floor of Sihai Building.

The air was filled with a strong smell of instant noodles.

Zhou Ming, now known as Liu Feng, was lying on his workstation, frowning and pulling at his already thinning hair.

He was wearing a black suit that was a size too big, with the sleeves rolled up to his elbows, revealing a faded white shirt underneath.

"It's all over, it ......"

Zhou Ming stared at the red negative review on the computer screen, his head buzzing.

This is the first real test of my undercover career!

Back in the day, I was a technician in the police force, dealing with computers every day. Now, I have to put on a smiling face for difficult customers.

If I can't handle this, I'll have to clean the toilets with Old Zhang? That's worse than killing him!

"Manager Liu."

A skinny young man named Sun Xiaohou approached from the side. He was a senior cyber police officer sent by the provincial department and was now working as a network administrator at Sihai.

Sun Xiaohou sniffled as he looked at the negative reviews on the screen.

"This woman is being way too dramatic. It's just that the edge of the takeout box was slightly dented, and the soup didn't even spill, yet she insists on complaining and giving us a bad review. She even insulted us delivery riders, saying we're in a hurry to be reborn."

"You don't know anything!"

Zhou Ming slapped Sun Xiaohou on the back of the head with a crisp "smack".

"The customer is king! General Manager Su just said that if we don't handle this order, the entire customer service department will have to go clean the windows in the lobby!"

He gritted his teeth and sprang up from the chair.

"Go! Call Gao Qiang and Chen Suan!"

Zhou Ming was so anxious he kept pacing around in circles.

"One of them works on construction sites, the other in finance; both are excellent communicators. Today, our undercover team is determined to get rid of this bad review!"

Half an hour later.

In the old town of Longhai City, at the foot of a high-end single apartment building with an elevator.

A black Mercedes-Benz van was parked on the side of the road.

The car door opened.

Zhou Ming led the way, carrying an exaggeratedly large fruit basket filled with imported cherries and red dragon fruit.

Gao Qiang and Chen Suan followed behind.

Gao Qiang was dressed in a sharp suit, with a name tag that read "Vice President of Sihai Construction" hanging on his chest, and holding a bouquet of flowers in his hand.

Chen Suan pushed up his black-rimmed glasses, holding a briefcase in his hand, looking like a Wall Street elite who had come to discuss a multi-million dollar deal.

Sun Xiaohou walked at the back, carrying a huge backpack, the contents of which were unknown.

These four grown men stood in a row.

Add to that the uniform black suits and serious expressions.

They don't look like they've come to apologize at all; they look more like they've come to collect protection money.

"Cheer up, everyone!"

Zhou Ming wiped the cold sweat from his forehead, his voice trembling.

"When you meet them later, you must be sincere. We're in the service industry now, so don't act like a police interrogator."

Gao Qiang grimaced and tugged at his tight tie.

"Brother Zhou... no, Manager Liu. I'm an engineer, why would I do this kind of work? My construction site is waiting to have concrete poured."

"Enough with the nonsense! We're all in the same boat; we share the same fate!"

Zhou Ming glared at him.

"Su Ye is a shrewd guy; he's definitely testing our capabilities. Let's go!"

The four of them entered the elevator and pressed the button for the fifteenth floor.

"bite."

The elevator doors opened.

Zhou Ming took a deep breath and walked to the door of room 1502.

He straightened his clothes and rang the doorbell.

after awhile.

The sound of high heels clicking came from inside the door, followed by an impatient female voice.

"Who is it?! Can't you just leave the delivery at the door?!"

With a "click," the security door opened a crack.

A face covered with a black face mask peeked out from under the door.

The woman, dressed in a silk nightgown, saw four burly men in black suits standing at the door.

Her pupils dilated instantly, and she screamed in fright, trying to slam the door shut.

"Help! The gangsters are at our door!"

"Hey, hey, hey! Ma'am, don't be afraid! We're not gangsters!"

Zhou Ming reacted quickly, using his foot to brace the door shut.

He forced out what he thought was the kindest and most friendly smile, but it looked worse than crying.

"Hello, are you Ms. Wang?"

Zhou Ming raised the huge fruit basket in his hand and held it in front of his face.

"We are from the Sihai Ele.me platform. I am Liu Feng, the customer service manager."

He bowed at a ninety-degree angle.

Gao Qiang and Chen Suan quickly followed suit and bowed, the flowers almost poking the woman's nose.

"On behalf of the company, we sincerely apologize for the incident last night when our delivery rider accidentally crushed your food container during delivery!"

Zhou Ming spoke with a firm and powerful tone, as if he were taking an oath to join the Party.

The woman was stunned.

Through the crack in the door, she glanced at the extravagant fruit basket, then at the four burly men bowing at a ninety-degree angle.

The mouth under the face mask was so wide open it could fit an egg.

"Apologize...?"

She stammered, her grip on the doorknob loosening.

"The takeout box got dented... and you sent four guys in black suits to apologize?"

She swallowed hard, her voice trembling with tears.

"Guys, I... I just casually left a bad review... I won't refund your money, okay? Please don't hit me!"

"We won't hit anyone! We're a legitimate company!"

Zhou Ming was sweating profusely and quickly pulled an apology letter from his pocket.

"Ms. Wang, this is our written apology letter. Please take a look. If you think it's acceptable, please be lenient and delete that negative review."

He stared longingly at the woman.

"Otherwise, if the four of us go back today, we'll have to clean the building's toilets."

The woman looked at the four tall men standing in the hallway, looking rather aggrieved.

The fear in my heart slowly turned into astonishment.

What kind of amazing company is Sihai Group?

Their customer service and after-sales support are incredibly hardcore!

She mustered her courage and opened the door.

"Alright... I'll accept the fruit basket, and I'll delete the negative review later."

The woman sighed and was about to reach out to take the fruit basket.

Sudden.

She frowned, clutched her stomach, and cried out, "Ouch!"

"What's wrong, Miss Wang?" Zhou Ming asked anxiously.

"It's nothing, it's just that this house is too old. The toilet in the bathroom got clogged just now, and water flooded the floor. I'm so angry."

The woman waved her hand irritably, "The property management can't get anyone to come after all this time."

Upon hearing this...

Gao Qiang's eyes lit up.

He comes from an engineering background, so fixing toilets is a perfect fit for him!

Is the toilet clogged?

Gao Qiang shoved the flowers into Chen Suan's arms.

"Leave this to me, Ms. Wang! Our Sihai Group not only delivers food, but also provides comprehensive after-sales service!"

He didn't wait for the woman to react.

He turned his head directly to look at Sun Xiaohou behind him.

"Little monkey! Take your stuff out of your bag!"

Gao Qiang rubbed his hands together, his eyes shining.

"Today, I, Vice President Gao, will show you what true 'Sihai Speed' really is!"