Brother! This is the adoption certificate. I don't want your sister-in-law!

With the shop location finalized, all that's left is renovation and obtaining the necessary permits.

The renovation was simple. Su Xiaohua hired a renovation team for two thousand yuan to repaint the walls, replace the signboard and lightbox, and rearrange the shelves.

The foreman said it would be finished next week.

The problem is the documents.

Individual business license, tax registration certificate, special industry registration, waste electronic recycling qualification...

Su Xiao made a list and made three or four trips back and forth.

On his first visit, the person at the window said he was missing a document and asked him to go back and get it.

On the second trip, with all the materials complete, a different staff member said the form format was incorrect and needed to be filled out again.

On the third trip, after filling out the form, the other party said it wasn't under their jurisdiction and told him to go upstairs to find another department.

The people upstairs said it wasn't their responsibility and told him to go back downstairs.

On the fourth trip, Su Xiao returned to the original window.

He placed the stack of materials, which had been turned over and were frayed at the edges, on the table and patiently said that all the materials had been replenished according to the previous requirements.

Behind the window sat a man in his early forties, with a receding hairline and droopy eyelids, playing Minesweeper on his computer.

He didn't even look up, clicking the mouse rapidly.

"You're missing a business premises certificate; go to the community office to get it stamped."

You said you didn't need it last time.

"Last time was last time, and this time is this time. Policies change every day, what can I do?"

He finally raised his head, his gaze sweeping over Su Xiao's school uniform, his expression seeming to say, "What are you doing here as a student?"

Su Xiao placed her hands on the counter and leaned forward slightly.

"Can you tell me all at once what else I need? I've already made four trips."

The other person leaned back in their chair.

"Young man, don't be so impulsive. We're following procedures. If you're not satisfied..."

"What am I dissatisfied with?"

Su Xiao's voice suddenly rose in pitch.

The other people in the hall who were handling business turned to look at them.

He took another step forward, tapping his fingers loudly on the counter. "What exactly do you want me to do? Can't you just say it all at once? I'll fill in whatever's missing, I'll get whatever's in short supply. You always say the same thing, and every time you say you're missing something, you've made me go through this four times, four times! You're enjoying the air conditioning inside, while we're running around outside until our legs are about to give out!"

The other person's expression changed, and he stiffened his neck, about to speak.

Su Xiao felt a light tap on her shoulder.

He turned around and saw a man standing next to him.

He looked to be around thirty-five or thirty-six years old, dressed casually, but stood very upright, with a habitual calmness in his eyes and brows.

Su Xiao was stunned for a moment, then recognized him.

Orange Isle, the father of the little boy who fell into the river.

"What's wrong?" Sun Yi asked.

Su Xiao's gaze swept over him, and she suddenly paused, noticing the inconspicuous red badge on the lining of his coat.

This is... the national standard?

The corners of his mouth turned up slightly by half an inch, then he quickly suppressed it and put on an expression as if he had suffered a great injustice.

"I've come here four times to apply for the permits for my shop. Each time they say I'm missing one document. When I ask them what exactly I need, they just say to follow the procedure."

He picked up the stack of materials and put them down again, his voice carrying a restrained helplessness.

Upon hearing this, several other citizens who were also queuing to get their certificates chimed in.

An older woman, carrying a thick stack of documents, sighed and said, "I've made five trips already." A middle-aged man leaned against the wall and sneered, "If I don't drag this out for two months, it won't show how much power I have."

The man at the window, his face flushed red, became even more arrogant, slamming the mouse on the table: "What's all the yelling about! If you have a problem, go complain! I'm just following the rules, it doesn't matter who comes!"

Sun Yi frowned.

He didn't say much, took out his phone from his pocket, found a number, and dialed it.

"Old Zhou, I'm in the service hall. There's a staff member at the window on the first floor who's not handling things quite right. Could you come over here later?"

He hung up the phone, and a moment later, another call came in hastily.

The man at the window scoffed, "Calling anyone won't make a difference."

"Your boss is on the phone." Sun Yi handed over the phone, his tone indifferent.

"I don't know!" the bald man said arrogantly.

"I told you to answer!"

Sun Yi said coldly.

The guy paused for a moment, probably because the tone was too familiar.

I reckon only people from higher up would speak in this tone.

He took the phone with trembling hands, and a voice he heard every day in meetings came from the other end of the receiver.

His face turned from red to white, and beads of sweat appeared on his forehead at a visible speed.

He sprang up from the chair, bent over, and could only mutter "Yes, yes, yes" and "I'm sorry, I'm sorry" through his mouth.

After hanging up the phone, he handed it back with both hands, his fingers trembling.

"Director Sun... Director Sun."

Director!?

Su Xiao glanced at Sun Yi, secretly taken aback.

Sun Yi ignored the staff member and turned to the citizens still queuing in the lobby.

"This situation will not happen again. Starting tomorrow, a one-time notification system will be implemented for the processing of these types of certificates. Any missing materials will be listed on the spot, so that people will not have to make multiple trips."

The hall was quiet for a moment, then sporadic applause broke out, which quickly turned into a continuous burst of applause.

Sun Yi turned to look at Su Xiao, a friendly smile on his face.

"Would you like to go sit outside for a while?"

……

The two found an affordable restaurant not far from the service hall.

Sun Yi ordered a few dishes, handed the menu to the waiter, and then leaned back in his chair, looking at Su Xiao.

"I haven't properly thanked you for what happened last time. If you hadn't gone into the water that day, the consequences would have been unimaginable."

Su Xiao waved her hand and said modestly, "It's nothing."

Sun Yi nodded and said that he was from the Municipal Administration for Industry and Commerce. He had come to the service hall today for an unannounced visit to see the efficiency of grassroots services, but he didn't expect to run into Su Xiao first.

He paused, his tone apologetic: "It's our problem that we've made the people run around so many times."

This is exactly what Su Xiao was waiting for!

He put down his teacup, his expression shifting from casual to slightly somber.

"Director Sun, it's not entirely the staff's fault. Perhaps it's because my situation is rather special. My parents are gone, and I'm the only one raising my younger sister. I have to go to school during the week and run my business on weekends, so I don't have much time. Therefore, if one document is missing, we have to wait until next week. It's troublesome to run around, but there's no other way."

A hint of sadness was revealed in Su Xiao's pupils.

Sun Yi's expression paused slightly.

He looked at the sixteen or seventeen-year-old boy in front of him, who was wearing a school uniform and spoke neither humbly nor arrogantly. He did not throw a tantrum when he was being harassed.

"You just said you're running a business, is it a shop you own?"

Su Xiao nodded and briefly explained her idea for the secondhand recycling shop.

From the initial capital saved from selling USB drives to renting a shop for secondhand digital product recycling, there was no exaggeration or concealment.

But at the end, he casually added, "My sister has good grades and will go to university in the future, so I need to save some tuition fees for her."

Sun Yi remained silent for a few seconds.

He looked at the boy in front of him, and something new appeared in his eyes.

It's not pity, it's appreciation.

He took a business card out of his briefcase, wrote a phone number on the back of the card, placed it on the table, and pushed it over.

"I wanted to spend more time with you, but I have a meeting this afternoon. This is my phone number; you can contact me directly if you encounter any problems with certificates or other matters in the future."

Su Xiao accepted the business card.

The top is printed with "Sun Yi", the bottom has the address and landline number of the Industry and Commerce Bureau, and the back has a handwritten mobile phone number.

He put the business card away and stood up to see Sun Yi to the restaurant entrance.

Before getting into the car, Sun Yi glanced back at him, waved, closed the door, and the black official car merged into the traffic.

Su Xiao stood at the restaurant entrance, looking down at the business card in her hand, flipping it over and over again.

Sure enough, you just focus on initiating the team fight, and leave the rest to the matchmaking system.

He carefully placed it in the innermost compartment of his schoolbag.

Good deeds will be rewarded.

He didn't believe this in his past life, but he's come to believe it more and more in this life.