I was in my final year of high school, and my deskmate found out I was writing a novel!

On January 10th, Miaomiao's peripheral store launched an upgrade assistance program, which has been running for a week.

Su Miaomiao felt that she had considered things very carefully, but, as the saying goes, there are all kinds of birds in a big forest.

That guy was something else; he found a screenshot of someone else placing an order online and then sent over his old, broken keyboard.

That won't do. That keyboard isn't custom-made; it was just bought from Pinduoduo, and it's covered in cigarette ash and stuff that can't be removed!

After receiving it, the employee contacted the other party immediately, but the other party insisted that it was not his and that it had been switched!

The staff had no idea what to do, and without putting up with the other party, they simply taped the item shut and sent it back, cash on delivery no less!

That guy probably came prepared; he hadn't even received the goods yet, and he was already posting a video to protest his innocence!

This kind of thing doesn't need to be bothered with. What's wrong with posting a video? Nobody will watch it anyway.

But there are quite a few people who are envious of Miaomiao's successful business. Although it's a niche market, there are quite a few people doing it. If someone squeezes in to take a slice of the pie, they have to have to eat better. How can that be allowed?

So this guy took charge of starting the group, and then the rivals automatically followed suit, adding points like they were free, and even directly contacting Su Miaomiao, which generated some traffic.

Those people online don't know the situation either. Some are just criticizing, and some are giving their own accounts to say it's fake. It's too crude. At least make it look somewhat plausible.

The onlookers don't care how much you do; they just want to watch the commotion.

With the help of certain people, the matter escalated and infuriated Su Miaomiao!

"How could he be so mean!"

"Trying to get a bargain, huh? Now you know, right? You'd better remember this lesson."

"Yeah, I didn't expect anyone would do something like this. By the way, why didn't you agree to release a video to clarify why I wanted to?"

"How much attention was it back then? Look how much attention it's getting now! If you release a video to clarify things now, you'll get tons of views. Also, let's go call the police later."

"Call the police?"

"Yes, this is a scam. When you post the video, attach the police report receipt as well. Don't be soft-hearted. This kind of thing needs to be dealt with decisively. Let them know that it costs a lot to try to cause trouble."

"Okay, I'll listen to you. But I think the modification business can't stop. Although it can't compare to selling keyboards, it will definitely become a profitable business over time. And I plan to target everyone next."

Ye Feng was truly surprised this time. He looked at Su Miaomiao in a different light. He thought that this setback would make Su Miaomiao give up, but who knew that this little girl would not back down now, but instead rise to the challenge!

Ye Feng was quite supportive of this change. Developing new profit-generating directions was the right thing to do, but it was troublesome and not many people were willing to do it, as it would be too much trouble and money.

But Su Miaomiao didn't think so. She felt that it was impossible for everyone to be so bad. Besides, the keyboard was so expensive, and many people didn't know how to assemble it at home. So she sent it over and helped her assemble it.

In that case, I'll buy accessories from their store. If I want to add something or replace something in the future, their store will definitely be the first place I think of!

The idea is promising, and the outcome is likely to be good, but the process will be very difficult because although this is the first case, it certainly won't be the last.

The next step is to record videos of everything after receiving the package as evidence. It will be time-consuming, but it's always better to be safe than sorry.

In the afternoon, Su Miaomiao's video was edited, and the receipt was added at the end.

Once the video was released, public opinion shifted instantly. There was no way around it; the pictures didn't lie. From the inspection of the package before opening it to opening the box in front of the camera, the keyboard didn't even have a box; it was wrapped in many dirty plastic bags.

Then came the communication between customer service and the other party. The other party insisted that his keyboard had been replaced, and then directly handed him a configuration list, demanding that customer service compensate him according to the configuration list!

If that configuration list were just a screenshot, those haters could at least argue back, but this one was handwritten, and the handwriting was awful. They were prepared!

Putting everything else aside, why don't you at least argue with customer service first? You come in demanding compensation right away, and the configuration list is just too good to pass up. This is such a sloppy job!

Those haters are speechless; they really don't know what to say. And at the end of the video, they even posted that parts list, so the person immediately called the police.

Most importantly, the other party didn't know what they were thinking. They found the most expensive keyboard online, and when the police calculated the price of those accessories according to the online prices, wow, it cost 4,580!

You really can't blame Ye Feng and the others for being ruthless; you just did a terrible job!

I didn't follow up afterward because it wasn't necessary. In fact, the store received a surge in orders after this incident!

Because, although it had been promoted before, it was only circulating in a small circle, and people who hadn't been exposed to it had no idea that it could be done this way.

Although this surge in traffic didn't dominate the entire website, it still generated considerable buzz, and many people who came specifically for it ended up staying.

Su Miaomiao was happy, but also busier, because the sudden surge in orders meant that four people weren't enough. So, she, Liu Wenwen, and even Ye Feng went to help out.

The seven people worked for two whole days and finally completed this surge in orders.

"Miaomiao, we need to keep hiring..."

"Phew~ I didn't expect this either, but there's not enough space."

"I'll go talk to Director Liu. Let's take down the side room as well. In the future, one room can be used for holiday stocking, and the other room can be used as a dedicated operating room."

"My boyfriend is the best."

"Of course!"

"By the way, Ye Feng, a game streamer spoke up for me back then. Should I thank him?"

Who is it?

"I don't know him either. He's a League of Legends streamer. My cousin just told me about him."

"We really should thank him. How about this, you go to his live stream and send him some gifts, then send him a private message, and we'll send him a keyboard."

"Okay, but I don't know anyone here..."

Ye Feng understood; the socially anxious boy wouldn't dare go.

"Then have your cousin go. Oh, and make sure she gets all the necessary keyboard parts. Then I'll contact them and have them type a few words on the keyboard."

"What character?"

"Speak up for what's right, and then design a cool pattern—it has to be stylish—so that he can brag about it when someone asks about it later, and maybe it can even help us promote our product!"

In Ye Feng's eyes, if this matter is handled well, it can benefit both parties, so why not do it?

In other words, Su Miaomiao doesn't like to hype herself up with those people, otherwise her popularity would probably be even greater now.

However, Ye Feng wouldn't allow it. Those people were playing too fancy a game; they could just play their own game.