Reborn in 1985, starting from a machine factory
Chapter 102 Quality Issues
"How many?" Chen Rui unconsciously raised her voice.
"More than a dozen, and I expect even more this afternoon!"
"Are there any parts that are not fully assembled or are missing?"
"And there are those that don't work at all," Sun Dapao said.
Chen Rui glanced at the heavy snow, then looked away: "How many sets did you sell this time?"
"Three hundred sets!"
"They sold out as soon as they went on sale."
"However, this after-sales service will be quite troublesome. Factory Manager Chen, could you perhaps find someone to help you out?"
Chen Rui sat back down in her chair: "Could it be that they don't know how to install it?"
"I reckon there are some too!"
"But this is obviously broken and definitely needs to be fixed!" Sun Dapao said.
"Go find Old Liu and ask him to find a few people to go to the site and fix it!"
"It's such a small thing, why are you making such a fuss!" Chen Rui said.
"Director Chen, I don't think this is a small matter. You see how much we praised the product, but when users used it, something felt off!"
"Chen Gang wasn't there when this happened, otherwise your nephew would definitely have gotten a beating!" Sun Dapao took a puff of his cigarette.
"Go on, go find Old Liu!"
"I'll talk to Director Zhou later as well."
Sun Dapao didn't reply; he turned around.
At that moment, Da Xue looked at Chen Rui and said, "Auntie, something might not be right!"
"What's wrong?" Chen Rui flipped through the reports in front of her.
"Out of three hundred units, maybe a few dozen won't be enough; the distributors will likely need even more..."
"Hey, don't overthink it. Tell the factory to speed up production. If there are any defective ones, just replace them later."
"It's inevitable that workers will be inexperienced when doing this for the first time!" Chen Rui looked up.
Da Xue blinked: "Auntie, how's the new factory going? Have they moved some of the workers there?"
"Let's do it later, not these next few days. Let's wait until the second son comes back."
"We had agreed to go to the boss's office on Sunday to sign the contract, but he didn't go, and the junior boss was very unhappy."
"We can move there, of course, but I want to finish this batch of goods first!" Chen Rui said.
Da Xue sighed silently, "Then should I go and invite Factory Director Zhou over?"
"Mm!" Chen Rui nodded.
Zhou Rui lives next door.
When he arrived, he brought Lao Liu and Sun Dapao with him.
For the first time ever, Zhou Rui didn't smoke this time.
His face was unusually serious.
"Director Chen, Director Zhou, Deputy Director Liu, and Minister Sun have arrived!" Da Xue announced, quickly pushing over several chairs.
"Sit down, sit down!" Chen Rui waved her hand. "Sun Kang, tell me about the situation first."
"No need!" Zhou Rui sat down. "I've already listened to it once."
"Oh? Director Zhou, what's your opinion?" Chen Rui asked, looking at Zhou Rui.
"First, immediately cease all product sales, and recall as many products as possible that have already been sold!"
"Second, all inventory products were immediately sealed and placed under secondary inspection."
Third, make proper after-sales arrangements and acknowledge that this batch of goods has quality issues!
Chen Rui looked somewhat surprised: "Is it that serious?"
"A few sets of products breaking down may not seem like a big deal, but it can actually be fatal to a factory!"
"Once people think the factory can only produce counterfeit and shoddy products, the factory is beyond saving!"
"This factory went bankrupt because of this!" Zhou Rui said, looking towards the factory area.
"You still haven't settled the wages you owe us!"
Chen Rui ran a hand through her hair: "We've already sold over a thousand sets, how are we supposed to catch up?"
"They're scattered across various districts and counties of Beiyang City; it'll take too long for us to get there!"
Zhou Rui's smile was more like a grimace: "Director Chen, we can't wait any longer, we need to go find the distributors now!"
Chen Rui turned her head: "Searching for it won't work in the short term!"
"Besides, if we make too much noise, won't others think that what we produce is subpar?"
"I think it's like this, Director Zhou, you should oversee it and make a batch of new ones as soon as possible."
"If someone comes looking for it, just replace it for them!"
A complex look flashed in Director Zhou's eyes; he could see that Chen Rui was avoiding him.
He sighed: "Director Chen, I wanted to tell you a few days ago that I am really not up to the task of this job."
"With limited space and so many people, this is definitely beyond my capacity!"
"I am largely responsible for this batch quality issue; our cooperation ends here!"
As they spoke, Zhou Rui took out his resignation letter from his pocket and placed it on Chen Rui's desk.
Not to be outdone, Lao Liu on the other side also submitted a resignation letter.
Chen Rui hurriedly stood up: "It's not that bad, Director Zhou."
"Your plan is good, but it's really difficult to implement right now."
"I'm just using a temporary solution!"
"No, Director Chen, our views are different!" Zhou Rui took out a cigarette and lit it.
"Several workers in the factory are already skilled and won't have any technical problems. You'll just need to keep a close eye on things in the workshop these next few days!"
"Goodbye!"
Zhou Rui turned around, and Lao Liu jogged after him.
The words Chen Rui didn't say stuck in her throat.
I had a feeling Zhou Rui was going to leave, but I didn't expect it to be so sudden, and Lao Liu didn't stay either!
Chen Rui sat back down in her chair, while Sun Dapao hesitated, as if he wanted to say something but then stopped.
"Minister Sun, what do you have to say?" Da Xue asked.
"Second Brother Chen's aunt, I think what you're doing is wrong!" Sun Dapao was unusually serious.
"Minister Sun, then what should you say?"
"Should we make a big fuss about announcing that our products are defective and then give people a refund?" Chen Rui turned her head to the side.
Sun Dapao opened his mouth, but no sound came out.
"Auntie, do you know what a yellow-fleshed pig is?" Da Xue suddenly asked.
What is a yellow-fat pig?
"It's pork that's yellow. Whenever we encounter this kind of pig, the meat is worthless, and the butcher has to stop using his knife for a while."
"But there's no other way. When you encounter a pig like that, even if it means going bankrupt, you have to grit your teeth and throw it all away!"
"Otherwise, the butcher stall will be ruined!"
Chen Rui lowered her head: "You... let me think about it!"
...
"Ring ring!"
The phone rang late at night, and Chen Mo answered it.
Chen Gang and his uncle immediately crowded around to the side.
Aunt's voice rang out: "Xiao Mo, they didn't agree to two days, saying they'd give us a maximum of one day!"
"That is, the day after tomorrow, at 2 PM."
"Okay!" Chen Mo asked, "The location hasn't changed, has it?"
"No!"
"Auntie, rest now, I understand!" Chen Mo replied casually.
He then hung up the phone.
Uncle-in-law and Chen Gang looked at Chen Mo with puzzled expressions.
Finally, Chen Gang couldn't help but speak up: "Second brother, you didn't understand what your uncle told you, did you?"
"That place is a melting pot of all sorts of people, with an unusually large number of thieves and pickpockets. Even if you offer money, there's a high chance you won't be able to get them out."
"What will happen the next day?"
"Since paying doesn't guarantee I'll get out, I won't pay!" Chen Mo stacked the pillows on the bed together and leaned against them.
"Second brother, have you lost your mind? Your uncle is still in their hands!"
My aunt's husband also opened his eyes wide.
"Big brother, let's go buy a few sets of clothes and a few knives tomorrow! The clothes need to be suitable, we'll buy them for all three of us!"
"Good Luck Hotel tonight, private room number 02, having dinner with someone!"
"Eat?" Chen Gang's eyes widened. "Eat what?"
"Bring my uncle back!" Chen Mo smiled.
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