"How's the cost control going?" Yang Fan asked.

"Better than expected." Zhou Jin pulled up the cost details.

"The main costs are labor and energy consumption."

"In terms of staffing, I use a model of part-time students + full-time supervisors, which reduces labor costs by 15% compared to purely full-time staff."

"Regarding energy consumption, we installed smart meters that automatically adjust the air conditioning temperature based on the room's condition, saving us more than two thousand yuan in electricity bills each month."

He paused, then continued, "Material consumption was also lower than expected."

"I found local suppliers and purchased bedding, toiletries, snacks and drinks directly without middlemen, which reduced costs by 10%."

Yang Fan nodded: "Well done. But be careful not to let cost control affect service quality."

"Understood," Zhou Jin said seriously. "I will conduct random room checks every week to inspect the cleanliness and equipment."

A guest feedback system has also been established, where every guest who checks out receives an invitation to leave a review, and any issues are rectified immediately.

He opened another file:

"These are customer rating data."

"Since opening, the average rating is 4.8 out of 5. The negative reviews were mainly concentrated in the first two weeks, and there have been almost no negative reviews in the last month."

Looking at the data and charts, Yang Fan's opinion of Zhou Jin rose even higher.

This kid is not only hardworking and reliable, but he also knows how to use data to drive management.

In just over a month, the company has grown at an astonishing pace, from supervising the renovation to operating the hotel.

"What did you say you wanted to talk to me about?" Yang Fan put down his computer.

Zhou Jin hesitated for a moment, then spoke:

"Brother Fan, I've been thinking about... whether or not to implement a membership system."

"A membership system?"

"Yes." Zhou Jin pulled up a market analysis document.

"I observed the customer composition and found that repeat customers accounted for 35%."

"These guests have to register and pay again every time they come, which is inefficient and provides a poor experience."

He opened a PowerPoint presentation:

"I want to create a simple membership system—such as discounts for top-ups, points redeemable for gifts, and birthday privileges."

"It can both increase customer loyalty and recover some cash flow in advance."

Yang Fan looked at the plan on the PPT. Although the content was immature, the idea was correct.

"What about the technical implementation?"

"I contacted Chen Mo's team," Zhou Jin said.

"They happen to be working on a small SaaS system project, and they can help us customize a simple membership management system. The cost is not high, around 20,000 yuan."

Have you calculated the return on investment?

"It's been calculated." Zhou Jin turned to the financial forecast page.

"Based on the current rate of repeat customers, if 50% of repeat customers become members and each person recharges an average of 300 yuan, we can recover nearly 100,000 yuan in cash flow in advance."

"The profit loss caused by discounts can be made up by increasing purchase frequency and average order value. We expect to break even in three months."

Yang Fan remained silent for a few seconds, and Zhou Jin looked at him nervously.

"It can be done," Yang Fan finally said.

"However, there are a few points to note: First, the discount must be reasonable and should not affect overall profits; second, the system must be stable and free from technical problems; and third, data security must be ensured and customer information must not be leaked."

Zhou Jin's eyes lit up: "Brother Fan, you agree?"

"Mm." Yang Fan nodded.

"You've thought this through very thoroughly, you can give it a try. But don't rush, test it on a small scale first, and only roll it out nationwide if there are no problems."

"Understood!" Zhou Jin said excitedly, "I'll go and refine the plan right away!"

It was already evening when we left the e-sports hotel.

The setting sun bathed the streets of the university town in gold. Students gathered in small groups, some carrying books and hurrying to the library, while others chatted and laughed with milk tea in hand.

Yang Fan did not drive away immediately, but walked slowly along the street.

When he passed by "Qianweifang", he saw through the glass window that the store was already full of customers.

Xiaoya and Lin Xiaoyu moved between the tables, while Wang Xiuying brought out a steaming hot pot from the kitchen.

Everything was so busy and so vibrant.

Three months.

In just three months, he invested in an e-sports hotel and a billiards hall, is about to launch an entrepreneurship competition, and is considering more projects.

Zhou Jin transformed from a confused college student into a capable hotel manager, Zhou Yao from a playful young girl into a successful entrepreneur, and Xiao Ya and Lin Xiaoyu also began to have their own dreams.

Change is happening, at a speed he never expected.

My phone vibrated; it was a message from Lin Qingyue.

[Qingyue]: "The final draft of the entrepreneurship competition proposal has been finalized and sent to your email."

[Qingyue]: "Also, there's something I'd like to hear your opinion on—the school would like to invite you to teach an elective course on entrepreneurship guidance next semester. Are you interested?"

Yang Fan smiled as he read the message.

Entrepreneurship guidance course?

He has no right to teach others.

If it weren't for this investment system, do you think he would really be willing to invest here?

But as the saying goes, when you're out in the world, you give yourself your own identity, and sometimes you definitely need to present yourself in a certain way.

Do whatever makes it sophisticated.

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