On the trending topics list of Starlight Video, a brand new term is climbing at an astonishing speed.

#Grandpa said it's very cool#.

Clicking into the real-time discussion area for this entry, the screen is filled with comments from netizens.

Some people only sent a string of ellipses, some sent a crying face, and some wrote a long paragraph and then deleted and rewrote it.

One netizen wrote.

"It was summer before my grandma passed away. There was no air conditioning in the house, only a small fan blowing on her. On the afternoon she passed away, she told me that she was hot. I wiped her face with a wet towel, and she said she felt much better."

If the Land of Light had already released air conditioning by then, I would have bought her one no matter what.

But there are no "what ifs."

Another netizen wrote:

"My grandfather is 83 years old this year. The old house he lives in has old wiring that can't power high-power appliances. I've always wanted to install an air conditioner for him, but I haven't dared to."

After reading this comment, I immediately ordered a Light Country set and plan to go back this weekend and redo all the wiring in my house.

Grandpa is still alive, I still have a chance.

This comment received tens of thousands of likes.

The comments below were all saying "Go quickly," "Don't wait any longer," and "Thank you on behalf of your grandfather."

In the office of the Kingdom of Light Studio, Su Xiaoran was holding a tablet.

She stood in front of Yang Qian's desk, her eyes slightly red, and asked, "Director Yang, did you see that comment?"

Yang Qian was going through the latest batch of after-sales follow-up data when she heard Su Xiaoran's voice sound off, so she looked up at her.

Su Xiaoran handed over the tablet, and the comment section on the screen had been pushed to the top by netizens' likes and replies.

Yang Qian took it and read it once.

Read it from beginning to end, word by word.

When he saw the last sentence, he gently placed the tablet on the table.

The office was quiet for a moment.

"I saw it."

Yang Qian said.

His voice was a little lower than usual.

He didn't say anything more about his feelings.

"Xiao Ran, check the user ID of this comment. Be careful how you do it; don't pry into her privacy on public platforms."

Yang Qian sat up straight and pushed the tablet back to Su Xiaoran.

"First, her order number should be recorded in the system. Confirm the delivery address of that air conditioner and his/her contact information. This information should only be known to the two of us."

Second, send her a private message in the name of the Land of Light. Do not offer public condolences. Netizens have already said thousands of words of condolence for us, so one more won't make a difference.

I'll tell you three things in a private message.

He held up three fingers and broke them off one by one.

"First, all members of the Kingdom of Light extend their deepest condolences to her and her late grandfather."

Second, the Land of Light decided to donate air conditioning equipment free of charge to local rural primary schools in her grandfather's name, with the specific schools to be designated by her.

If you want to keep it to yourself, that's fine too. We will deliver the money and air conditioners to the places that truly need them anonymously.

Third, she received a full refund for the air conditioner she bought, with the reason given as "the first lifetime honorary user of the Land of Light air conditioner".

The Land of Light will protect this air conditioner for her for life; for any malfunction, it will only be replaced, not repaired, and she can use it until she no longer wants to use it.

She is not just our user; she is the reason we did this.

Su Xiaoran's detailed record.

After taking notes, she asked a question: "Director Yang, this title of 'Lifetime Honorary User' has never been given before."

"Now we have it."

Yang Qian said.

"Regarding the donation, should it be made in the company's name or...?"

"Using the company name, but not as a promotional slogan."

We will not issue any announcements on the official Weibo account, nor will we amplify the buzz on trending topics, and we will not use the grandfather's name as any marketing material.

The only signature needed for this matter is that of the elderly person himself.

Yang Qian picked up her teacup and took a sip.

Finding the tea had gone cold, he put the cup back and his gaze fell on the product image of the Land of Light air conditioner on the table.

"This is the significance of our air conditioner: to allow more people to give their loved ones a cool night while there is still time."

Half an hour later, the official Weibo account of the Land of Light Studio did not release any announcements or update any information.

But in the private message inbox of "Sunflower Who Strives to Live", there was a new message from the verified account "Land of Light Studio".

Two days later.

A teacher from a remote mountain village in Hunan posted a message on a local news Weibo account.

"Our village primary school received a large donation of supplies today."

New air conditioners, new desks and chairs, and an appliance brand has promised to replace the lighting equipment in all classrooms free of charge.

The donor did not include a company name, only a signature on the shipping label—"A grandfather sleeping peacefully."

This post only received a few dozen reposts.

But everyone who forwarded it knew perfectly well who the donor was.

Because everyone knows that in today's world, there is only one company that treats its bottom line and sense of responsibility as after-sales service.

At the same time, a group of home appliance review bloggers began to follow up.

That blogger with 300,000 followers who publicly questioned the air conditioner in the Land of Light.

After receiving a Light Country air conditioner sent to him through crowdfunding by his fans, he conducted a professional evaluation for two whole days.

The infrared thermal imager scanned the air outlet temperature distribution of the indoor unit.

The decibel meter measured the noise levels at different fan speed settings.

The power meter recorded the power consumption during eight hours of continuous operation.

They even disassembled the outdoor unit to inspect the compressor's nameplate and the copper pipe welding process.

When the review video was released, he remained silent in front of the camera for about ten seconds.

I retract my previous doubts.

"998 yuan, 1 horsepower, energy efficiency class 1, pure copper pipes, and uses a Midea compressor."

The condenser has double rows of copper tubes, instead of being reduced to a single row. The welding process and wiring of the electrical control board are also improved.

Honestly, it's even more organized than some of the machines I've disassembled that cost over two thousand yuan.

Free installation, eight-year warranty, and strict vacuum sealing.

With these service costs included, the price of 998 is probably not worse than some brands' 3,000 yuan range.

"Ah Guang, are you really selling air conditioners? It looks more like you're subsidizing charity to me!"

After this review video was uploaded to Starlight Video, it garnered over a million views within an hour.

"Land of Light: We don't make money from air conditioners, we're just money movers."

"Those air conditioner brands that sell for 3,000 yuan are probably having a meeting right now."

"Where's Hu Chenfeng? Why doesn't this high-end lifestyle blogger come out and show her face?"

Hu Chenfeng, who was being tagged by netizens, was sitting in his luxurious bedroom in a mansion with a constant temperature and humidity, frowning at the iPad in his hand.

His Weibo comment section is now filled with messages like, "Huzi, come in and get beaten up."

He posted that Weibo post showing off his expensive air conditioner.

Part of the reason is that deep down he doesn't believe a crossover brand can compete with established Japanese manufacturers in terms of hardware.

Another reason is simply a sense of superiority at play.

But now, it's a blatant slap in the face!

At the same time, Yang Qian was sitting in her office at the Land of Light Studio.

Weibo's trending topics list.

#Air Conditioner Installation in the Land of Light# ranked third.

#How good can an air conditioner costing 998 be?# ranks fifth.

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