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"Everyone, don't you think this matter is strange?" Ma Yun is worthy of being Ma Yun. After being woken up by the phone, he immediately discovered something was wrong.

"Our QQ is the same in the world, so logically speaking, QQs in the world should be trapped in bugs at the same time. The complaint ratio in the world should also vary according to the number of users in each country."

"But Huaxia clearly has 12% of our users, but the final complaint ratio only accounts for 0.72%. This gap can be said to be very low. What is the reason? Let's brainstorm!" said Ma Yun.

"Is it because we Chinese are more afraid of trouble and are unwilling to come to the official website to complain if there is a problem?" someone said.

"This is impossible. There is a neighbor next door who ran to the neighborhood committee to complain more than a dozen times because the sound of cutting vegetables on the opposite side was a little louder. The people in the neighborhood committee were almost crazy! We Chinese people don't know how to complain, on the contrary, they complained the most positively!" Someone immediately refuted.

"That's right, you can tell if you look at the previous complaint ratio. When there were problems before, the proportion of complaints from China accounted for about 13%, which is basically the same as that of 12% of users. But this time it was only 0.72%, which is really too weird, so there is only one reason to explain, that is, there are not many problems with our China QQ program, at least far less than those in other countries!"

"You ask the customer service department to call our customers immediately and do a customer survey to see at least 1,000 samples!" Ma Yun immediately ordered his secretary.

"Everyone, regardless of the customer's survey results, assuming our guess is true, Huaxia's QQ rarely has crashes. So what causes such problems?" Ma Yun asked.

"Then there are only language issues and network protocol issues!" Technical Director "The QQ versions all over the world are almost the same, only because the languages ​​of each country are different, so the languages ​​used are also different. This is the most likely place to have problems."

"The second is the network protocol, but this gap is actually not big, because most of the network protocols in the world are the same now, and only a very small number of regions are different, which can be almost ignored!"

"Then I will focus on screening QQ programs in various countries, especially those in the language. I have repeatedly investigated them for more than ten times, but I don't believe that I can't find any problem!" Ma Yun shouted loudly. He felt that he had discovered the problem, and the bug must have appeared in the language.

As a result, another hour passed and the bug was never found, but the customer service emergency investigation results came out. Just like before, among the 1,000 users who called for the investigation, only 7 had crash problems. The other 993 people's QQs were very normal and there were no problems.

The problem can be almost locked on QQs in different countries.

But this is even more difficult to understand. In terms of language, there is no problem after screening for more than ten times, and there is almost no problem.

Therefore, unless you can also screen QQ programs in each language version from beginning to end, you can continue to find problems.

But now QQ has more than 20 different language versions, and if all of them need to be screened, engineers seem to have imagined that they will not be able to go home for three or four consecutive days.

"Thank you all for a while, and hold on for another 12 hours! I will be here to stay with everyone!" Sure enough, Ma Yun chose to continue screening, and it was another 12 hours.

After hearing this, many programmers or engineers on the scene collapsed directly on the scene.

"Chachacha, I can't find any problem after checking so many times. Is there anything to check? Maybe it's not our problem!" An engineer couldn't help but complain.

This was just a very ordinary complaint, and almost everyone was complaining, but what the engineer didn't expect was that the next second, Ma Yun directly killed him and asked sternly, "What did you say just now? Say it to me again!"

"Chairman, I dare not, I said nothing!" The engineer was frightened and quickly denied.

"No, you repeat it to me now!" Ma Yun said again, but when he saw the other party's frightened look, he added, "I'm not interested in you. What you said is very important, I want to listen to it again!"

"What does it mean to have no sexual interest in me?" The engineer murmured in his heart, and understood that Ma Yun was indeed not interested in him, so he honestly repeated what he said.

"Do you remember what your friend said on the phone just now?" Ma Yun asked in front of the engineer who had called before.

"Remember!" the engineer said quickly.

"He said that his computer was newly purchased and the newly installed system was right?" Ma Yun asked quickly.

"Yes!" The engineer nodded quickly.

"I understand!" Ma Yun licked his lips and ordered, "You don't have to check program bugs anymore. I'll find a way to figure out the configuration of all the computers that are in trouble, figure out the model of each component, and then summarize it to see if there is a problem with a certain hardware, which will conflict with our program!"

"Yes!" the engineers said at the same time, feeling a little ashamed. Why didn't they expect that the hardware conflict could lead to the software crash.

Of course, it’s no wonder these engineers didn’t expect that this situation rarely occurs, and it rarely breaks out on a large scale. After all, no hardware can be replaced with more than 1 million computers in one day.

"Also, you go check the system! There is also a system version!" Ma Yun rubbed his temples. "Maybe Microsoft's system has been updated, causing our program to collapse, which is also possible!"

"Yes!" The engineers agreed, but deep down they felt a little disagreeable. Unless Microsoft's system directly has version iterations and changes at the basic level of the system, this kind of problem will not occur.

If so, it shouldn't be just a problem with QQ. Many software should have the same problem.

This data is quite troublesome. Ma Yun waited until the next morning before he got a report from his subordinates.

When he saw this report, Ma Yun eliminated the hardware problems.

Because according to statistics on the report, the computer hardware found to be in various ways, including hardware of various brands and models, most of which are old and have been released for four or five years.

Therefore, the possibility of hardware is completely eliminated, otherwise the same problem should have arisen long ago, and it is impossible to wait until now.

When Ma Yun saw the system problem, he couldn't help but stutter because compared to the messy hardware, the survey results on the system were quite neat.

Because all the system version numbers that have problems occur are only two.

One is Windows95, the version number is 4, and the other is Windows98, the version number is both the latest version number of the Windows system. The former was released five days ago, while the latter was released the day before yesterday, both of which were the latest updated versions.

Windows 95 is the most commonly used operating system on the market, while Windows 98 is mainly the latest generation system that was released in June this year.