Who would study psychology if they didn't have some kind of problem?

Chapter 435 Before even getting a consultation from the company, they brought in someone from outside first.

Talking and talking.

Summer's beautiful brows furrowed, clearly indicating that the matter at hand was indeed troubling her.

"I'm currently interning in the case filing division of the court, mainly responsible for case triage, assessment and appraisal, and handling petitions. When I have time, I'll go to observe court hearings..."

Xia Tian first briefly explained what she had been busy with lately.

Nan Zhuren nodded, pretending to listen attentively.

"Then, two weeks ago we handled a case... well, I can't really tell you the details, Professor Nan, at least not right now."

Nan Zhuren nodded.

Xia Tian asked Nan Zhuren for help, but didn't mention any specific details.

It looks somewhat comical, but Nan Zhuren is particularly understanding and familiar with this situation.

Because when he asked Xia Tian for help before, it was almost the exact same procedure.

"In short, we had a civil lawsuit before, and the judgment has already been issued. But the defendant's family is still dissatisfied and comes to the court to see us every day..."

Nan Zhuren gave him a strange look. Based on what Xia Tian had said, it didn't seem like she needed his "psychological support."

In similar situations, shouldn't court staff have far more work experience than an outsider like him?

But there's no rush, Nan Zhuren continued listening.

Sure enough, Xia Tian then revealed the crucial point: "The person who came was the defendant's elderly mother, an old lady in her eighties, who was trembling. The defendant had previously been sentenced to criminal detention and a certain amount of fine, but refused to pay the fine, and was then listed as a dishonest person."

"The old lady comes to our staff every day crying and complaining, saying things like 'he was wronged,' 'he's a good kid,' and 'this was a sudden misfortune'..."

As she spoke, Xia Tian's eyes suddenly went unfocused for a moment, and her lips, which were painted with orange lipstick, couldn't help but purse slightly.

Nan Zhuren understands and is more familiar with this situation; it's because the memories evoke negative emotional experiences.

"The problem is that the old lady doesn't make a fuss or cause any trouble. She just comes up to people, cries, and complains that she's been wronged. We try to reason with her and explain the procedures, but she won't listen. We help her prepare materials for her petition, but she doesn't care. She comes to work on time every day, eats, and leaves on time."

Nan Zhuren blinked: "You can't handle this situation?"

That hit the nail on the head. Xia Tian couldn't help but sigh, "The most important thing is that the old lady isn't making a scene. She just said she wanted to appeal, without disturbing other citizens who came, and without causing any direct harm to our staff..."

This "direct harm" likely refers to physical injury.

Judging from Xia Tian's expression, she must have suffered some psychological trauma...

“We now work in shifts every day, with each person dedicating two hours to dealing with this old lady.”

Nan Zhuren asked curiously, "Won't this interfere with your work?"

"But she wanted to appeal, and her actions didn't warrant any forceful action. At most, she claimed she was 'too old to understand,' so she wouldn't follow the procedures and was causing us trouble. But that's not enough to warrant the bailiffs removing her for disorderly conduct. The most important thing is..."

“She’s over eighty years old. Given her age and the methods she’s using now, it’s really not a good time for us to take any coercive measures.”

Nan Zhuren raised an eyebrow as he listened.

The details Xia Tian described didn't seem like those of an old lady who "couldn't understand programming because she was too old."

"In short, this old lady was emotional because of the family's judgment, and then she exhibited some... 'stereotypical behaviors'?" Xia Tian awkwardly tried to say two psychology-related terms.

Nan Zhuren's lips curled up again.

"The reason I was thinking about Teacher Nan just now was because I felt that if Teacher Nan were here, he would definitely be able to coax the old lady as a visitor."

“Of course,” Xia Tian added, “Teacher Nan was the first person I thought of, and Teacher Nan was the only one I could think of.” Nan Zhuren understood.

Then, I calmed myself down and focused intently on the important matter Xia Tian had mentioned.

Nan Zhuren quickly found the blind spot: "Helping is fine, but is this in accordance with procedure? You want me to go and talk to the 'defendant's family' privately? Is that acceptable?"

Nan Zhuren's doubts lie in the program.

If you're not careful, you might not only fail to help, but you might also do more harm than good.

Xia Tian, ​​however, seemed to have a plan in mind: "I can submit a report to the leadership and apply to hire Professor Nan as an expert consultant to help through commercial outsourcing."

"Anyway, the old lady has already taken up a lot of our resources, and there might be some potential risks involved, so this is definitely a problem that needs to be solved. We don't have any better solutions at the moment, so it's perfectly reasonable to hire a professional teacher like Professor Nan to help. The court also has a budget each year for handling similar unexpected situations."

"Furthermore... if we really want to take any further measures against the old lady, there should be a professional assessment report." Xia Tian blinked as she said this.

Nan Zhuren also blinked.

I have a feeling that Xia Tian has been planning this for a long time.

But they met unexpectedly in this mall today, and Xia Tian only just thought of it... right?

However, what Xia Tian said now is indeed reasonable, and this method of outsourcing experts is also a method that Nan Zhuren is familiar with.

The reason why the project at Jiangyi Middle School was able to start before was because it was done in a formality.

Wait a minute... does this mean I've secured a project for my teacher's company?

Goodness, I just arrived from Jiangdu on my first day, and I haven't even been assigned a case yet—the one with Nan Zhihao was a temporary mess I took on, not a formally assigned case by the company—but now I've actually generated revenue for the company?
What top-tier bulls and horses?

Nan Zhuren considered for a moment, then said worriedly, "Your procedure is indeed formal, but the approval process will probably be quite slow, right? Are you going to be with that old lady these next few days? Maybe I should..."

“No, it won’t,” Xia Tian said firmly. “The process is very convenient.”

Nan Zhuren: "..."

Well, since the young lady has said so, what else does Nan Zhuren have to say?
The matter was considered agreed upon.

Perhaps because the conversation went so smoothly, after it ended, neither of them could think of any other topics to continue.

There was a moment of silence.

Nan Zhuren looked around and suddenly asked, "Are you shopping alone today?"

Xia Tian paused, as if suddenly remembering something: "Ah, I had a colleague with me. She suddenly had an upset stomach and went to the restroom. I was waiting for her outside..."

Before he could finish speaking, Xia Tian's gaze suddenly stopped.

Nan Zhuren followed Xia Tian's gaze and saw a girl with hands that looked red from being rubbed raw, swinging her wrists as she walked out from the direction of the restroom.

It looks familiar; it seems like this is the same person who squeezed out hand sanitizer four times while looking in the mirror.

She looks like Xia Tian's colleague.

Xia Tian's colleague also suddenly stopped in her tracks. After seeing Xia Tian and Nan Zhuren standing next to her, her previous grimacing expression immediately disappeared, her posture straightened up in an instant, and she even took the time to tidy her hair.

It seems they're trying to salvage some image.

only……

The atmosphere had started to become awkward.

(End of this chapter)