I was reborn without dreams

Chapter 193 The Inspection That Was Delayed Again and Again, and the Changing Thoughts

Director Jia actually misunderstood something. Comrade Zhang Zhengdong was a complete novice in the world of power from the very beginning, as inexperienced as can be. The last time he was able to get into the limelight was because of the Private Education Section and the education investment company that was all talk and no action.

His main experience in managing people comes from the old Dongwei Port Middle School. Expecting him to grasp the key points of the work is unrealistic, which is why Uncle Zhang tracks everything in detail.

Because he wants them all.

A jack of all trades is a master of none.

Strictly speaking, Fengyi County's current economic development is like a giant pancake stall. It's an agricultural county with a history of agriculture and farmers. Uncle Zhang pushes out a breakfast cart, which is full of iron griddles, stoves, and seasonings. Passing customers can add chili if they want it spicy; if they want crispy fried dough sticks but no fried dough sticks, then it's crispy fried dough sticks; if they want double eggs and a sausage, then it's double eggs and a sausage...

Meanwhile, to make the pancakes sell better, Uncle Zhang would also go out and promote them when he had nothing else to do, such as selling "spicy cabbage" and "snack radish," one to Koreans and the other to Japanese.

He doesn't have a strong obsession with branding. He has the concept, but because he doesn't know how, he doesn't bother with it.

They'd be better off stuffing pickled mustard greens into bottles and jars and selling them to the catering industry.

Therefore, when Director Jia saw the Fengyi County North Agricultural Wholesale Market, he found it strange that the merchants and individuals who came here seemed to approve of the management here.

The management office here also acts as a mediator. Whether there is short weight or inferior goods being passed off as superior ones, it's not just talk; they will investigate and actually trace it back to the source.

It takes a lot of time and effort, but the results are good and the deterrent effect is very strong. Moreover, the stall is not a merchant just because you sign a contract. There is a point system. Once the points are deducted, you have to leave.

Everything was clearly explained before signing the contract, and there were no objections once it was written down.

This set of rules was copied from "Zhuangyuan Street," but not completely. The current "Zhuangyuan Street Management Office" compiled a set of management methods suitable for agricultural wholesale markets.

Why was the "Zhuangyuan Street Management Office" willing to help?
I, Zhang Zhengdong, was not the principal of Xindongweigang Middle School before.
Is it that the Zhang in my name is not Zhang An?

In place.

Most local farmers believed that Director Zhang's words were law, and after eliminating a few middlemen with powerful connections, the reputation of the Chengbei Agricultural Wholesale Market was established.

After Comrade Zhang Zhengdong took down several local thugs who were professional "extortionists," the out-of-town merchants felt more confident. They stopped using the eight-ounce scales and didn't want anyone trying to extort money from them.

Take what you need.

Aquatic products are particularly noteworthy. Normally, it would be more cost-effective to transport them directly to Pengcheng or Jicheng, but after deducting various miscellaneous fees, the difference is less than three percent.

For individual business owners who are careful with their profits, they would still prefer to go to Pengcheng or Jicheng. However, for those who don't want to put in the effort and just want to do business honestly, the Fengyi County North Agricultural Wholesale Market is a more relaxed and less strenuous option.

It's hard to find a place that doesn't cause trouble, and in the area around Pengcheng, doing business without causing trouble is almost impossible.

These days, even large trucks have to choose the time and place to pass by. It's not just "highway robbers"; there are also legitimate "highway robbers."

Not to mention "fuel thieves," large trucks usually have to gather together on the roadside and line up in a long queue to rest overnight. If there is any disturbance, their fellow truck drivers will help each other out.

Therefore, while it might be an exaggeration to say that the Chengbei Agricultural Wholesale Market in Fengyi County is unique, it is certainly a rare sight.

Director Jia also noticed a strange phenomenon here: given the size of the Chengbei Agricultural Wholesale Market, isn't the number of trucks entering the market a bit small?

So he found someone from the market management office. Actually, there were two signs here, because the Chengbei Agricultural Wholesale Market is also a registered unit of the Fengyi County Rural Poverty Alleviation and Prosperity Industrial Demonstration Park.

The county can generate income such as rent, but since the sign is located in the demonstration park, no taxes need to be paid.

Taxes will definitely be levied in the future, but we can't receive them from agricultural wholesale markets now, but we can receive them from individual merchants because they can issue invoices.

Of course, for ordinary people who buy 200 jin of cabbage or radishes, a receipt is enough; it serves as proof.

If the amount exceeds a certain threshold, the market management office will still urge you to issue an invoice. They won't force you; it's up to you whether you listen or not. They don't care about this; they just keep deducting points.

Why are there so few large trucks here? Are they mostly small trucks and pickups?

"If it's not a large truck fully loaded with loose goods, it can only stay for 72 hours, so we usually try to load and unload as quickly as possible. There are forklifts and loaders here. The main problem is that too many large trucks can easily cause accidents, and it's too crowded with all sorts of people. We still manage to catch a dozen or twenty pickpockets every month. Also, it's easy to pollute the ground, and the director has very high hygiene standards."

"Where should we park the empty car? I don't see any parked on the road."

"There is a parking lot, right next to the highway."

"Why did not I see?"

"There's a newly built gas station, a little to the side, in the back. It used to be a mushroom shed, but now it's been converted into a dormitory and guesthouse. There's hot water 24 hours a day, and you can take showers and wash clothes. The water plant has also built two water towers specifically for supplying water to large trucks."

"Is it just a parking lot built specifically for large trucks?"

"We can also charge a little money, two yuan per parking space per day."

"Two yuan? Can you even make money from that?"

"Sure, he gets to eat rice, noodles, and rice bowls for breakfast, lunch, and dinner. Most people wouldn't dare eat like that, but the driver has money and can afford to spend it. He just loves gambling and whoring. The foreman's arrested him countless times, and he still drives around in a van selling his wares. Damn it..."

"..."

"I'm so sorry, I'm so sorry, I didn't mean to..."

"it's okay no problem……"

Director Jia waved his hand repeatedly, he hadn't expected the people in the Market Management Office to be so kind.

However, Director Jia was unaware of the actual situation. Uncle Zhang originally didn't want a bunch of large trucks to crowd into the agricultural wholesale market and make a mess, so he temporarily converted the mushroom houses and storage yards across the road into parking lots.

The initial parking lot could accommodate cars, tricycles, and tractors, but people found it too tiring to have to cross the road and walk dozens of meters.

So, having no other choice, they set up a small parking lot for motor vehicles outside the agricultural wholesale market. Of course, if you need to park temporarily outside the agricultural and sideline product sales area, you can park for free for twenty minutes.

You have to pay after twenty minutes.

Bicycles are actually simpler to park; there are parking spaces all around, so it's more orderly and requires more consideration.

After this period of adjustment, the original parking lot was finally transformed into a dedicated parking lot for large trucks, and a gatehouse with three entrances was built.

There was no way around it; a group of "oil thieves" were really brazen enough to roam back and forth in the border area of ​​four provinces. They finally discovered this treasure trove and simply removed the fence at night to connect an oil pump to steal oil.

Finally, they were caught in Chenzhuang Town. There was no way they could escape. One phone call was all it took to set up roadblocks at every intersection with height restriction barriers. Stone blocks were nothing compared to proper cement piles, which would make even a tank kneel.

Then came a thorough search, mobilizing more than 2,400 people, including village cadres, joint defense teams, and able-bodied men, to surround the group of "oil thieves" completely.

One of them panicked and jumped into the river, but there was no water in the river. At the time, the area was an irrigation canal renovation site, and the person who jumped in died on the spot.

This can be considered an unconventional commencement ceremony; even "driving a live stake" is not this outrageous.

After this battle, the name of that dedicated parking lot for large trucks spread far and wide.

Two yuan a day is really not expensive, so the Fengyi County people who used to work as auto repairmen in the city opened auto repair shops in the "Chengbei Agricultural Wholesale Market Large Truck Parking Lot", just like the factory director and workshop director who returned to their hometown to join Zhang Zhengdong.

Because the customer base is stable and plentiful, the competition is already quite fierce. The main reason is that opening a shop is not easy; you also have to be a teacher or master, training students and apprentices in auto repair.

Uncle Zhang doesn't lack car repairmen, but the Jiangkou Provincial Rural Education and Employment Pilot Demonstration Zone, which he oversees, requires anyone related to "rural education."

Automotive repair education is also a form of education.

If you agree, then open; if you don't, then get lost.

Seeing those big trucks parked there, how could I not agree?

When Director Jia walked over to check the situation, he found it to be very strange.

"What are those prefabricated houses used for? A construction site?"

"The construction site is on the side, where the formal above-ground buildings will be used later. Right now, there's no place for the drivers to live, so the director brought over some prefabricated houses. All that's needed is to build the foundations. These prefabricated houses are quite special; they even have the paint from Xindongweigang Middle School on them. The director said they were for the students when he was the principal."

"..."

"If the scholars can stay here, why can't the cart drivers? Aren't the scholars more delicate than the cart drivers? Besides, it's cheap, only ten yuan a night."

"ten bucks?"

"Yes, that's why it's cheap."

"..."

Actually, ten yuan is too much. This ten yuan includes two yuan for parking, so it's essentially eight yuan for accommodation.

The food is much more expensive than that; a large plate of spicy diced chicken costs ten yuan; braised pork rice is five yuan, and tomato and egg rice is three yuan, because tomato and egg is considered a vegetarian dish...

The price left Director Jia completely bewildered. He came from the capital and didn't know much about the prices in Fengyi County.

A huge plate of spicy diced chicken—it really was a huge plate. Calling it a plate was a bit of a stretch; it was more like a pot, definitely not enough for one person.

Aside from the bans on prostitution and gambling, singing is allowed; there are some less formal KTVs, and you can also play games in their own arcades, though there are no slot machines.

It has a bizarre feel that's both strange and eccentric, inside and out, yet also a mix of the legitimate and the illegitimate.

Director Jia thought to himself that if he were ten years younger, he could bring his students over to work on a research project.

This is definitely worth studying.

Social issues and various examples...

They keep coming up one after another.

The ministry's original intention was to create a model and then extend the experience to specific agricultural counties in North China.

As long as there is a project, it can be done. The original idea was that Fengyi County had a weak foundation, started late, and was an old "Yellow River flood area", so it would be enough to ensure that people could make a living.

I never imagined that two years ago you were serving lumpy noodles, and this year you're serving "turtle sauce and dog meat" and "dog meat and turtle sauce".

They wondered if "Magistrate Zhang's" nephew had invested a lot of money, but when they arrived at the site, they found that wasn't the case.

They did invest money, but the main approach was to mobilize local labor.

Moreover, some industries were truly developed under the leadership of "Magistrate Zhang" himself. Many rules and regulations were developed through intense and rapid clashes, but these clashes were swift and decisive, preventing the industry from becoming stagnant.

Meanwhile, the local Brahmin community, if not exactly subjected to a major purge, was close enough to face little resistance in pushing forward with projects.

Most importantly, the project is highly mature, almost a "one-size-fits-all" approach. The only problem is that the overall design is a bit rough, but that doesn't affect the result.

"What am I doing here? What am I doing here?"

Intrigued, Director Jia spotted a place that resembled a rest stop but wasn't quite. Next to it was a hot water room, which indeed provided hot water 24 hours a day.

The air conditioner outdoor unit was humming loudly, and the phone rang from time to time inside. There were also many truck drivers coming and going.

Some are even husband-and-wife teams. When the husband asks questions, the wife helps by carrying the water bottle. There are also numbered tickets at the dining area, and the tickets the women hold have machine-printed numbers on them.

This is quite interesting. You should know that even in the capital, in many places, it's the waiters shouting or the food vendors yelling at the counter.

They're quite good at improving efficiency.

"Order taking station".

"Order-taking station? What does that mean?"

"I'm not very familiar with it either..."

The staff at the agricultural wholesale market management office were somewhat embarrassed, as they had only heard about it and did not frequently visit the market.

Fortunately, the investigators Lao Li and Xiao Niu were with them. Lao Li gave a wink, and Niu Zuo, looking annoyed, stepped forward to explain, "We ship quite a lot of goods out here, and there are just enough large trucks. So some people we know have left their phone numbers here. If they want a large truck to ship their goods, they can call us to make an appointment."

"Well, then what?"

"Then when we receive a call, we post the requirements. For example, if someone wants to send a truckload of live sheep, there are requirements for the fences and such. If we can't handle the job, we won't take it. If we can, we'll negotiate with them ourselves. Usually, it's a truck going along the same route to Luzhou. We can pick up a truck along the way in Sucheng, Huaiyin, Yandu, Chongzhou, or Xiangtai. We don't need to inquire about the trucks going north."

"That's interesting. It's somewhat similar to Beijing and Tianjin."

"So now, wholesalers within a 300-500 kilometer radius are all willing to come here. I heard that Director Zhang wants to set up a customer service center, but because he has no experience, he's just making do for now. However, Director Zhang also said that it's not difficult, and he can get it done by discussing it with his nephew, who is a literary genius."

"..." Actually, no matter how you look at it, Fengyi County is not suitable for doing this kind of business. It would be most appropriate to place it in Pengcheng City. However, it is easy to know that a considerable number of people do not trust the city at all and just follow the people.

Director Jia's entourage was also greatly impressed. Although Fengyi County still had the appearance of an agricultural county, it had a unique temperament and a sense of vitality. It was open to and willing to accept new things.

The number of customer service staff at the "order-taking station" is quite large, with a male-to-female ratio of 3:7. They mainly speak local dialects and rarely speak Mandarin. Even when they do speak Mandarin, it's usually because truck drivers from Hebei Province are asking if there are any orders to be shipped to Beijing.

To quickly confirm orders, the order numbers are encoded with the time as the numerical code, followed by the origin and destination stations, and finally the cargo manifest code.

This goods list code is the commodity category code of the Chengbei Agricultural Wholesale Market. It is universal on both sides and belongs to the same entity.

Everyone is a contract worker, not a permanent employee. But for many people, this is considered to be getting half a bowl of "government pay," even if the job isn't made of iron.

"Jicheng! Jicheng! Jicheng 031428, Jicheng 031428!"

"Yes! Yes!"

"Fill out the agreement, have the cargo owner sign it after loading, and keep a copy for yourself."

"Good! Good!"

The shipping agreement was in triplicate, with all the terms and conditions clearly listed.

Customer service staff were also extremely busy, with shifts changing frequently, thankfully they had enough manpower.

Today was another one of those days; there was nothing we could do. It just so happens that it's one of the peak market days in southwestern Shandong, and at this time, many goods are carried by "Fengyi vendors."

It may be a short trip, but it's safe and reliable. Plus, we have cargo to load on the way back, mostly agricultural products like sweet potatoes and scallions, which are in high demand right now.

Perhaps sensing that Director Jia and his entourage were no ordinary people, everyone quieted down a bit. With so many unfamiliar faces and familiar faces accompanying them so politely, they must be high-ranking officials.

Director Jia blushed, apologized, and quickly left.

It's really not good to disturb other people's work and money-making.

Once outside, there was another relatively quiet cubicle. It was also a prefabricated house, but it had a shipping container next to it. It could be seen that it was used as a warehouse. The container had shelves inside, and it was full of all sorts of things.

It mainly consists of drinks, snacks, and the like; you can tell the difference just by looking at how they're arranged in different rooms.

Both soft and hard candies were available. The soft candies were clearly "Little Champion QQ Candy"; the hard candies were probably from the same brand, but it was hard to say for sure. However, Director Jia did not investigate further and instead looked around in the adjacent prefabricated room.

"We are recruiting 'Fengyi masters' to the Huihe market... We are recruiting 'Fengyi masters' to the Nanyang Town July market... We are recruiting 'Fengyi masters' to the Yangtun market..."

One entire wall was covered with whiteboards, each with a large label. Some said "Fangyu County," some "Peicheng County," some "Shanfu County," and so on. There were quite a few of them.

The signs that say "Huihe Grand Market" and "Nanyang Town July Grand Market" are both located below Fangyu County. Next to them is a printed sheet of paper that is attached to the board with a refrigerator magnet.

"What does this 'big market' mean?"

"These are the 'big markets' in the villages and towns, which are all quite famous and have a long history. Some of these 'big markets' were even held when the river was being dredged and opened up. For example, this 'Huihe Market' was set up to drain floodwaters into Weishan Lake. Back then, work points could be exchanged for some cloth and the like."

"Oh, I see. And what about this 'Fengyi Bashi'? What does it mean?"

"It's the drivers from the demonstration park. Some villagers who have difficulty going into the city will let us know in advance that they need to bring some items. Then the accountant accompanying the drivers will write it down and summarize it, and then bring it over when they go to the next market. Because they trust the drivers from the demonstration park whose trucks have the words 'Fengyi' painted on them, some villagers always call them 'driver, driver,' and it ended up being called 'Fengyi driver,' so we just used that. People in Shandong Province, Central Plains Province, and Jianghuai Province all call them that now."

Aren't you afraid of defaulting on your debt?

"There are also people who owe a little money on credit, but not many. If they don't have the money after the goods are delivered, they simply won't pay and will just bring the goods back to be put back into the warehouse."

"Re-enter the warehouse..."

Director Jia finally realized why this run-down county town had so many warehouses.

Especially that Dafeng Pickles Factory, which was also a warehouse complex belonging to the boss, was quite intimidating.

"You mean you can still let me buy on credit?"

"It depends on the people. For those who are in particularly difficult circumstances, and for veterans, we can directly deduct the cost of a radio from their bill as a donation. Director Zhang is also a veteran, and most of those 'Fengyi drivers' are veterans as well. Although they are all called 'Fengyi drivers,' many of them are actually from southwestern Shandong, southeastern Henan, and northeastern Anhui. The drivers are very enthusiastic about this, but the publicity is a bit lacking, and the locals aren't very enthusiastic."

"That's because I can't be enthusiastic."

You did all the work, so it's like only the people in my area are bad guys?

However, this also made Director Jia admit that Comrade Zhang Zhengdong really didn't have any other thoughts. He did what he did and didn't care what others thought or thought.

If you don't want to advertise, then you don't have to advertise; it won't cost you anything.

If Director Jia hadn't known about this, he could have just taken it as a rumor. But having witnessed it firsthand, he couldn't ignore it. He had to record it truthfully and then bring it up in detail at the ministry.

Rural work is a very complex and difficult task. Sometimes, to solve a problem, you need to find a starting point. Zhang Zhengdong is not very bright, but he is simple and straightforward in his work and doesn't have any fancy ideas, which makes things much easier for him.

Director Jia was also quite curious: "Those veterans will accept it? I mean, for the drivers, besides their salaries, are there any other additional impacts?"

"Oh, at the beginning of the year, Director Zhang was awarded the title of 'Advanced Individual in Righteous and Courageous Acts,' which has a great influence among veterans and is highly regarded."

"He's also an 'Advanced Individual in Righteous and Courageous Acts'?"

"Ah...yes."

Xiao Niu glanced at Lao Li, thinking to himself that everyone should know about this, so why was he making such a fuss?

"When did this happen?"

"Last year? I heard that they passed through a village and rescued an elderly couple from a fire."

"Didn't you even advertise it?"

"Shazhou City has already done its publicity."

"Shazhou City?"

"Back then, Director Zhang was still working at the education investment company."

"..."

"However, I estimate there will be another one next year."

"What?"

"When Director Zhang led a team to survey the Dasha River irrigation canal this year, he and several engineers rescued three children who had fallen into the water. That's why a number of sections of the irrigation canal were later specially repaired to serve as temporary outdoor swimming pools. There are more than a hundred such places throughout the county, and village officials and members of the joint defense team who can swim serve as patrolmen and lifeguards. I've seen the records from previous summer vacations, and children drowned every year, but so far this year, nothing like that has happened."

"..."

Now I understand why some waterways are packed with people—adults on the banks and kids in the water. It's quite a lively scene in the summer.

Director Jia and his delegation were originally scheduled to conduct their research for one day, but it was delayed by one day due to the demonstration park, then by another day due to the Dafeng Pickles Factory and its associated facilities, then by yet another day due to the "Chenzhuang Project," and now by yet another day due to the Chengbei Agricultural Wholesale Market...

Well, we still don't understand the "Fengyi Master". We need to do some research and collect materials, which will take at least a day.

The summer drowning prevention campaign in Fengyi County is very valuable for reference. Would you like to ask other departments to study this case?

I used to wonder what the people from Jiangning Agricultural University were doing loitering around here, but now I understand—they're here to write papers and pad their grades.

I'm from Jiangning Agricultural University, and I'm doing it too!
Director Jia wasn't so short-sighted. He knew that turning practical experience into theoretical documents ultimately required the involvement of relevant scholars, and even a slight deficiency would be detrimental.

A mutually reinforcing relationship.

However, it seems that Comrade Zhang Zhengdong never even considered this matter.

Uncle Zhang, who was wandering around Jiangning City, had a very pleasant chat with his comrades from Yuzhang Province. He wasn't very interested in making progress, but he was very interested in his nephew's career taking a step further.

Most importantly, one of them was from the Publicity Department of Pengli County.

"Old Xiao, Old Liu and I have a long-standing relationship. Back in Jiangning, I was his older brother. Whenever he had any questions or problems with his work, he would come to me for advice. I treat him like a brother, and I never hesitate to share my knowledge with him. I teach him everything I know."

When Uncle Zhang was eating rice noodles with Minister Xiao Dahai, he started reciting the recipe, leaving Minister Xiao stunned.

"County Chief Liu does indeed mention Director Zhang quite often."

Xiao Dahai pondered that every time he went to the countryside with County Chief Liu, the way Zhang Zhengdong's voice sounded like it was seeping out from between his teeth.

This relationship... has a slightly strange feel to it.

However, on the other hand, Zhang Zhengdong's influence can be seen in many projects. Apart from the "Zhang An Hope Primary School" sign which includes "Zhang An", almost all the others have the influence of "Zhang Zhengdong".

Contractors, skilled workers, laborers, canteen workers, logistics workers, building materials workers... The people from Jiangkou Province who came to Pengli County did not speak Jianghuai Mandarin, but rather a local dialect of Central Plains Mandarin.

If it's related to the education industry, then the Wu dialect accent is very strong, but they will basically all mention "Zhang Zhengdong", which is very different from "Zhang An", who is unreachable and aloof.

Generally speaking, at the Pengli County level, it's very difficult to get in touch with "Zhang An" because you have no say in the matter; but getting in touch with "Zhang Zhengdong" is a different story. They are from the same unit and are colleagues, so they can help each other.

Therefore, when other provinces were praising "Comrade Zhang Zhengdong," Pengli County in Yuzhang Province was unique in the province, genuinely praising him and not just going through the motions.

Right now, Uncle Zhang and Xiao Dahai are eating noodles and chatting, saying whatever comes to mind.

"By the way, Lao Xiao, how influential is the Hu family in northeastern Jiangxi?"

"It's not that big. Maybe it's just some of the special industries in the porcelain capital, but overall it's not that big. They mainly sell minerals, so the poorer they are, the better. The area around Jinggang Mountain is even poorer."

"That's good. I was worried that if we cooperated, we'd end up giving favors to others. Let me tell you, Lao Xiao, my nephew has fallen out with the Hu family and will definitely fight to the end. If you want to do business, those partners in the countryside should switch to another company if they can, and if they can't, they should find a way to do so. In short, with the Hu family's company involved, not a single grain of rice will get into Jiangkou Province."

"Won't the higher-ups care?"

"It's all done spontaneously by ordinary people. What right do we have to control it? Can we control everything, including what the people want to eat?"

Uncle Zhang reminded Xiao Dahai, "Think about it, Lao Xiao, my nephew is a literary star, right?"

"Yes."

"What if he said that eating oranges from Yuzhang Province makes his problem-solving process unclear..."

"..."

Have some decency, Director Zhang. How did you come up with such a sinister idea?

"See, do you understand now?"

"Yes Yes……"

It was a bit scary, even making Xiao Dahai feel a chill down his spine.

Since you can say that eating oranges makes your problem-solving process unclear, you can also say that eating rice from Yuzhang makes you forget the periodic table.

Let's go back to the topic of consuming aquatic products from Yuzhang Province, and then forgetting about the "law of buoyancy"...

Wouldn't it explode?

As expected, the risk of offending a "three-time champion" is extremely high.

Xiao Dahai is sometimes quite strange. You're a descendant of nobles, would it kill you to eat a little more politely?

They could die, or rather, they would be roasted to death.

That's why they call him the "Exam God"—he can bake anything.

"These are all normal methods. What can small businesses that cooperate with the Hu family do? They'll naturally side with whoever is stronger. No matter how powerful the Hu family is, can they be more powerful than our Jiangkou Province? Our province is very united."

"Y-really?"

"It's covered."

Uncle Zhang was very confident. Nowadays, everyone knows that the twelve cities and prefectures of Jiangkou Province are all closely connected, an unbreakable alliance, and a banner that will never fall.

We will surely move from one victory to another!
(End of this chapter)