The Self-Cultivation of a Reborn Massage Therapist

Chapter 128 Is there anything even more outrageous?
At 10:00 AM, Relaxing SPA opened for business on time.

Ms. Hua is currently leading her administrative team to urgently contact major platforms to handle the removal of content.

Inside the finance office, the entire finance team was busy redoing the accounts for the refunded card payments, with the sound of keyboards clicking incessantly.

The two newly recruited assistants in the System Management Department, under the guidance of their supervisor Zhang Yan, kept a close eye on the fluctuations in the backend data.

Li Muqingfeng also has a new assistant who is currently taking inventory in the storage room and designing alternative solutions for those high-end single essential oils that have been discontinued.

"They still have stock at their own store in Jingxi, but the price has tripled," the assistant whispered.

Li Muqing didn't even look up: "Buy it, the customer always pays in the end anyway."

Indeed, no matter how high the purchase price, the profit margin of essential oils sold through Easy Slow Travel is astonishingly high.

Despite facing a comprehensive blockade from capital, this spa continues to operate smoothly.

Two security guards who also act as drivers, two daily cleaners on the first floor, two senior cleaners on the second floor, one blind guide, three receptionists, seven senior blind massage therapists, plus the technical director, finance team, system management team, and twelve senior SPA female technicians—this is the entire team behind Relax and Slow Travel.

Excluding established stores and blind technicians currently in training, this newly opened SPA is projected to generate annual revenue far exceeding the standards for micro and small enterprises.

Anyone with a discerning eye can see the store's promising future, its technical capabilities, and its fundamental difference from other health and wellness centers.

As long as you're not stupid or blind.

But there are always some people in this world who, from time to time, emerge and challenge the understanding of normal people.

…………

In the massage parlor, cell phone notifications were constantly ringing.

The promotional text messages from Ugly Donkey spread like a virus, affecting even customers and technicians, severely disrupting service order.

After seeing off a child who came to do 'eye exercises', Zhao Xiaochui dialed 12321 with a gloomy expression.
I explained the situation, and the response on the other end of the phone was formulaic.

Zhao Xiaochui then called the Fatou Police Station.

Director Qiao was busy and didn't answer. He went directly to the duty room landline, but received the same reply: "It's very troublesome."

He certainly knew there was trouble, but wasn't solving these "troubles" just their job?

As a massage therapist, when he encounters technical difficulties, he will search through professional books, humbly ask seniors for advice, and even secretly go to the rehabilitation department of a top-tier hospital to "learn from the masters".

If he can't solve a customer's problem, he'll feel guilty and toss and turn all night.

But how could these people so easily shirk the responsibilities that should belong to them?
…………

"Little hammer."

Zhang Minghua walked over with a complicated expression: "There are two refunds of 50 yuan and three refunds of 100 million yuan in pre-deposits."

She no longer had the schadenfreude she had before joining the company, especially after learning that the company had over ten million yuan in pre-deposit funds lying around.

She had been waiting for Zhao Xiaochui to consult her on financial management strategies. Having witnessed countless companies' reckless expansion, she already had a rough draft of a relatively conservative plan in mind, but now...

If she had followed her conservative plan, her opponent's opening punch would have disrupted her relaxed and unhurried approach.

"Has Luo Li eaten?"

Zhao Xiaochui didn't care about the refund. The money was there, and whoever wanted to refund it could do so. Compared to that, the Fortune 500 finance executive, whose monthly salary was only one yuan, was more worthy of his concern.

Upon hearing this question, Zhang Minghua became agitated: "She was hungry before she even had a chance to go home after finishing her training. She drank a bowl of millet porridge, and I didn't dare give her anything else."

"It's good to eat."

Zhao Xiaochui nodded in satisfaction, a hint of relief flashing in his eyes.

Rather than dealing with troublesome matters, he prefers to focus on his job—using his hands to bring tangible physical changes to his customers.

Only then did he remember his business. He quickly signed the documents Zhang Minghua had brought and casually remarked, "If anyone wants to withdraw, just withdraw."

"There are also a few refunds for pre-deposited amounts of 5 yuan."

Zhang Minghua took out another document, his face grim.

"Fifty thousand? Is it for a long-term customer?"

"Yes."

"Have you explained the situation to them?"

Zhang Minghua nodded: "Several stores in the surrounding area used text messages to attract them. When they learned that they would sign up for a card with us, they said that for every amount of money they got back, we would give them a percentage of the pre-deposit."

"..." Zhao Xiaochui asked incredulously, "Have those old customers tried out the techniques at those shops?"

Zhang Minghua looked puzzled: "In our industry, everyone has just opened for a short time. What kind of project can be completed so quickly?" Zhao Xiaochui said helplessly: "If we explain the situation to them, then we should withdraw."

Zhao Xiaochui handed his work phone to the accounting supervisor and instructed, "It's not locked. Help me delete all the contact information of users who requested refunds."

"Little Hammer, the amount of refunds has almost reached 80% of the pre-deposited amount on the opening day."

Based on financial experience in large corporations, most companies would have already collapsed in this situation.

There will be no follow-up.

The staff has all left, and the person in charge either absconded or was surrounded by users, waiting to be taken away by the police.

Zhao Xiaochui: "Whether it's 500 or 5 million, canceling the card means canceling the discount price. Just consider it a cancellation penalty. Calculate the price and give it to them as soon as possible."

"By the way, Aunt Zhang, approximately how much did we make?"

Zhang Minghua did the math in his head and replied with some shock, "More than two million."

A large portion of this amount comes from essential oil purchases by customers on the second floor.

Essential oils are refundable, but all customers who opted for refunds ended up paying five times the price increase.

If you say they're not stupid, they canceled their memberships; if you say they're stupid, they know the scarcity of this personalized essential oil. Are they stupid or not?
Under Zhang Minghua's smiling gaze, Zhao Xiaochui scratched his head, completely baffled.

He took back his work phone, thought for a moment, and posted a picture on his WeChat Moments.

"Fill your own hole, and take care of other people's problems."

"You can pay tuition when you're young, but not everyone can come and charge me."

Image: Libra.

After sending the message, Zhao Xiaochui, full of fighting spirit, handed the phone back to the accounting supervisor.

‘Ding dong~’

Zhang Minghua's phone rang with a pleasant notification tone.

Interestingly, many people have set special notification sounds for new messages about Zhao Xiaochui.

So when he posted it on WeChat Moments, his words made many people laugh.

Fat receptionist, Yu Xiaoning, Zhou Xuan, Guo Ruixue, Lao Zhou...

Even in the women's section on the second floor, the girls who were free were laughing heartily, their laughter filled with the joy of seeing their eldest son grow up.

In a luxurious chairman's office, Jiang Ying was also laughing so hard she could hardly breathe.

The male assistant looked at her, then at the phone in her hand, full of curiosity. Anyone who didn't know better would think that this strong woman had a boyfriend.

After a moment, Jiang Ying stopped laughing: "How much has been refunded?"

Male assistant: "Nearly 700 million."

Jiang Ying: "Has the money started arriving?"

The male assistant took out his phone and checked: "It's still in the process. A refund would cancel the membership discount price, and they need to recalculate the service fee."

Jiang Ying glanced at her WeChat Moments again, thought for a moment, and said, "Stop cutting off their cash flow for a day."

The male assistant didn't immediately agree. He hesitated for a moment, then said, "President Jiang, I've looked into the situation over there. Those two female shareholders are basically not involved, and Mr. Zhao Xiaochui is still very young..."

Jiang Ying frowned: "What are you trying to say?"

Male assistant: "Young people don't understand some unspoken rules. If they encounter something excessive, they won't respond according to the ideas of their 'seniors'."

Jiang Ying nodded and asked with a smile, "You're just young and impetuous, making it sound so complicated. Besides, I want his shop and him. Is there anything more outrageous than that?"

Have!
But the male assistant didn't say anything.

Because he didn't know how Zhao Xiaochui would respond.

For men, especially capable young men, money and career are sometimes not that important.

Most importantly, he has a grudge in his heart. If anyone makes him hold back, he will let it out and stop when the time comes.

Jiang Ying: "By the way, have our tax friends check it out tomorrow, just a routine check, to see if that store has concealed any prepayments."

Male assistant: "Okay, I'll inform them right away."

(End of this chapter)