I can become stronger by paying salaries. I have one billion employees!

Chapter 541 Quarterly Bonus Changed? Chen Yansen: I'd rather not make money than let my brothers suffer!

"Excuse me, I'm a reporter from the Shanghai Economic Morning Post. Could I take a few minutes of your time for a brief interview?"

The reporter, holding a microphone, stood in front of Li Zhou and Xu Jiacheng and asked with a smile.

Xu Jiacheng paused for a moment, then turned to look at Li Zhou without saying a word.

“Sure, go ahead and ask,” Li Zhou replied nonchalantly.

"What are your names?" the reporter asked, handing over the microphone.

Behind them, a colleague carried a camera, a red recording light shining on the side of the camera, the lens steadily pointed at the three of them.

"My name is Li Zhou, and his name is Xu Jiacheng."

As Li Zhou spoke, he pointed to Xu Jiacheng beside him and introduced him.

Xu Jiacheng?
This name sounds familiar!

The reporter paused for a moment, then quickly remembered and shoved the microphone toward Xu Jiacheng's mouth: "Mr. Xu, I remember your daughter's college entrance exam scores were quite good, exceeding the first-tier university cutoff. Which university did she end up being admitted to?"

A few months ago, Xu Jiacheng's story was repeatedly reported by local Shanghai newspapers and television stations.

A father with cerebral palsy supports his daughter's education by delivering food; such a story would be sensational news in any era.

Although the Shanghai Economic Morning Post mainly focuses on financial content, the section on people's livelihood takes up a considerable amount of space. I had interviewed Xu Jiacheng before, so I naturally remembered this reporter.

"Thank you. Nannan is studying at Pengcheng University of Mining and Technology."

Xu Jiacheng grinned, his face filled with pride as he thought of his daughter.

"Congratulations, Mr. Xu!" the reporter said first, then quickly changed the subject and got to the point: "Is this the new uniform that Kuaipao gave you?"

"Yes, two windbreakers and four T-shirts."

Xu Jiacheng handed one of the bags to Li Zhou, gesturing for him to hold it, and then opened the remaining bag, revealing the clothes inside.

An orange windbreaker, a light gray down liner, plus a short-sleeved T-shirt and a long-sleeved T-shirt.

The reporter reached out and picked up the down liner, and quickly noticed the contents of the label: size L, 90% goose down, 800 fill power, 128 grams of down filling.

Goose down?

The reporter felt a pang of embarrassment. He glanced down at his down jacket and gave an awkward laugh.

It's important to know that 90% goose down is considered high-end, with a procurement cost of 400 to 600 yuan per kilogram. Many down jacket brands don't even have 100 grams of down filling, yet they dare to price their jackets at 2000 yuan.

"Boss Chen is really good to you. This down liner alone is worth at least 800 to 1000 yuan."

The reporter said with an envious look.

"How much? A regular down jacket only costs three or four hundred, right?" Li Zhou, who was standing to the side, widened his eyes and asked in surprise.

"Down jackets that cost three or four hundred yuan are mostly filled with grey duck down, and even white duck down is rare. Yours is filled with goose down, which is the warmest and the most expensive."

The reporter explained slowly.

His family only owns one down product, a down comforter that his mother-in-law bought for him when he got married.

"By the way, are these work uniforms provided free of charge, or is the cost deducted from our wages?" the reporter asked again.

"It's free," Li Zhou said, shaking his head.

"Excuse me, has the base salary increased this year?" the reporter pressed.

As the only one of the three major food delivery platforms to pay a base salary to its delivery drivers, Kuaipao has been the subject of much speculation about whether it will raise wages for its drivers this year.

"No price increase," Li Zhou said truthfully.

No price increase?

The reporter was quite surprised. Based on his understanding of Chen Yansen, the world's richest man born in the 90s, he had always liked to raise salaries and wages for his employees.

Some financial bloggers have even estimated that, given Kuaipao's revenue level and labor costs, a net profit of 3% would be considered a very good operation.

In other words, if Kuaipao Waimai's annual revenue is 1000 billion yuan, its net profit would probably only be 30 billion yuan, and its profit margin would not even be as high as the annualized return of Yu'ebao.

"There was no increase, but the quarterly bonus has changed. At the very least, you can get two months' base salary."

Xu Jiacheng quickly added.

In 2014, the base salary of Kuaipao delivery drivers did not increase at all, but the quarterly bonus system was changed to 2 to 4 months' salary.

Quarterly bonuses are paid four times a year, with a guaranteed minimum of 8 months' base salary and a maximum of 16 months' base salary.

Of course, the base salary for Kuaipao riders is not high, basically between 1600 and 2000 yuan, and this is the standard in Shanghai.

In cities like Luzhou, Jiangcheng, and Greentown, the base salary is only 1200 to 1600 yuan.

The extra four months' base salary is equivalent to an extra five or six thousand in income.

On average, that's equivalent to an increase of 500 yuan in base salary each month.

It's not much, but compared to the treatment offered by Qiandu Waimai and Taodian, Kuaipao is incredibly generous to its riders.

at the same time.

Yunsu Express couriers also received brand-new work uniforms, all gray with three white reflective strips on the back to improve safety while riding at night.

The inner liner is the same as that of the Kuaipao delivery riders, made of the same light gray fabric and filled with goose down.

Wearing it in the depths of winter will keep you warm.

On that day, the staff of Kuaipao and Yunsu in the East China region put on brand-new work uniforms and rushed around the streets and alleys, which was very eye-catching.

"Damn! We're all food delivery drivers, but the difference in treatment is just too big."

"Hehe, who says otherwise? I heard that Kuaipao has raised the wages of its riders again, and they can get bonuses for at least 8 months a year!"

"How many?"

"Oh my god, I really regret it! Kuaipao was recruiting two weeks ago, but I didn't go because I thought the pay was too low. Now I want to go but there are no openings."

Several delivery riders from Qiandu Waimai and Taodiandian gathered together, chatting idly in twos and threes.

As the food delivery war intensified and orders surged, Kuaipao faced a shortage of delivery capacity and selected a group of part-time riders to become full-time riders.

Some people thought that Taodiandian's unit price was high, so they switched from Kuaipao's part-time rider position to Taodiandian. However, they found that although the unit price was indeed high, it could not compare with Kuaipao in terms of order volume and order density.

Furthermore, they lost their chance to be promoted to permanent positions because of this.

Because nowadays, Kuaipao no longer recruits full-time riders from the public, but only selects them from internal part-time riders.

If you start delivering food for Taodian or Qiandu, you won't even get a job interview.

If you open the Kuaipao delivery rider app, riders who haven't completed a single order in the past week will be eliminated.

"Brothers, get to Century One right now! Security guards are beating up our men!"

At that moment, a delivery driver from Baidu Food Delivery shouted in the rider chat group.

"Hey bro, should we go?"

"Century One? I've delivered it twice. The security guards are really arrogant and won't let electric bikes into the community at all. I offered the guard a Liqun cigarette, but he thought it was too low-class and threw it on the ground."

“I know this neighborhood. I usually refuse orders here. I’d rather have my pay docked than put up with this humiliation.”

"Let's go! Let's go take a look!"

Several Baidu deliverymen hopped on their electric scooters and sped off towards Century No. 1.

The Taodian riders, initially half of them following along out of curiosity, decided to join in after some deliberation.

If you hide and don't show yourself at this time, who will be willing to lend a hand if you are harassed by security guards one day?
When they arrived, it was at the entrance of the residential compound.
Orange represents Kuaipao delivery riders, blue represents Taodian delivery riders, and red represents Qiandu delivery riders.

"Apologize!"

"Apologize!"

"Apologize!"

Waves of sound swept toward the security booth.

A young man in his twenties sat on the edge of a flower bed, covering his nose, the tissue in his hand stained bright red.

"Did you call the police?"

Leg Bro squeezed in and asked a delivery rider from Baidu Waimai.

"I just called, they should be here soon."

The deliveryman from Baidu responded with a comment.

"What's going on? Why are they so ruthless?" Leg Bro asked curiously.

"The security guard wouldn't let him in, so this guy, like Chen Yansen, ran away with chopsticks. He put the takeout on the windowsill of the security room and was about to leave when that bastard inside dragged him off the electric scooter."

The deliveryman from Qiandu shrugged and said helplessly.

Leg Bro stood on tiptoe and sure enough, he saw an electric scooter lying on the ground, with even the plastic cover on the front wheel cracked.

Soon after, the patrol officers from the nearby area arrived, pushed through the crowd, looked at the injured deliveryman, and waved to the security office.

The security guard who assaulted the man only dared to come out when he saw the patrol officer present.

The inspector first asked the security guard, then the deliveryman, and quickly figured out the situation.

"Give him 1000 yuan first, and let him go to the hospital for a check-up. Leave me your phone number, and we'll talk after he sees the doctor."

The older inspectors immediately made arrangements.

1000 yuan?
The security guard kept his head down and refused to answer.

He only earns a little over 5,000 yuan a month, and he's giving the delivery driver 1000 yuan? What is he thinking?

It's just a broken nose, can't we just stuff some cotton in it and it'll be fine?

Trying to extort money? No way!

Seeing that he wasn't taking the advice seriously, the inspector's face darkened: "What's wrong with you? Can't you get your head straight? Either you all come back to the station with me?"

"Apologize first! You hit someone and then act all self-righteous!"

"Yes! You're not allowed to leave until you apologize!"

"Weren't you hitting me pretty hard just now? Try hitting me again now!"

Among the delivery drivers in the front row, most were from Baidu Waimai, but there were also quite a few from Taodian.

Kuaipao has relatively few riders, only about a dozen in total.

"Speak up!" the inspector demanded sternly.

"I have no money," the security guard said, forcing a smile.

Anyway, there's no money, and don't even think about apologizing.

The inspector was so angry he laughed, knowing he had run into a tough nut to crack.

People like that will behave themselves after a few days in jail.

He intended to take both parties back to the patrol station, but the deliverymen surrounding them refused, insisting that the security guard apologize on the spot.

The inspector tried to persuade him for a long time, but to no avail.

With the evening rush hour approaching, the Kuaipao delivery riders all got on their electric bikes and left.

After all, this matter has little to do with them. Early this morning, the company's intranet issued a notice: if you encounter a residential area or shopping mall that does not allow entry, just report it, and the company will handle it.

They can either have the security guards deliver the goods, negotiate to use a food delivery locker, increase the delivery fee, or simply block the delivery addresses in that community.

The big boss's exact words were: "I'd rather not make money from this neighborhood than let my brothers suffer."

The inspector spent a long time trying to persuade them, but seeing that both sides were stubborn and neither was willing to back down, he took out his phone and called back to the station to ask the managers of Qiandu and Taodian to handle the situation.

About ten minutes later, the station managers of the two food delivery platforms sent a notice in the work group: "Everyone must leave Century No. 1 within ten minutes, otherwise you will be fined or have your account suspended."

This trick is very effective!
It's fine to lend a hand, but it shouldn't come at the expense of one's own interests.

In less than five minutes, most of the delivery drivers had left, leaving only a few stubborn ones arguing with the inspectors.

The others were cursing Li Yanhong and Ma Liyun for being inhuman.

When their own riders were bullied, instead of standing up for them, they turned their guns on their own people.

The video on Douyin is going viral!
"There's so much blood on the ground! That security guard went too far!"

"You can't say that. The property management has its own rules, and the security guards were just following the rules."

"Are you dish soap?! You really know how to wash! Did the property management send him to beat someone up?"

"It's a pity he's a rider for Baidu Waimai. If he were a rider for Kuaipao, Chen Yansen would definitely stand up for him."

"Are there any KuaiPao delivery riders in Shanghai who can tell me how you usually handle orders in this neighborhood?"

In less than half an hour, the video went viral, with netizens discussing it enthusiastically.

"The delivery station just sent a notice that KuaiPao has blocked the delivery address for this community, so we can't order takeout."

"Brother Sen has spoken: even if we don't make money, we can't let the brothers suffer."

"The shielding will be lifted whenever Century One is rectified."

Not long after, a delivery rider from Shanghai replied in the comments section.

While netizens were shocked, they also felt that everything was within expectations.

Given Chen Yansen's protective nature, this is indeed something he's capable of doing.

In addition, someone in the comments section mentioned the various achievements of Kuaipao Legal Services over the past two years.

For example, if a driver hits a Kuaipao rider and refuses to pay compensation, Kuaipao will sue him and he will have no choice but to pay up.
If a Kuaipao rider hits a car, the company has insurance, and the legal department will also assist in handling the matter.

In contrast, although Baidu and Ali provide their riders with accident insurance and third-party liability insurance, they push all the responsibility to the insurance company after an accident.

They acted as if they had nothing to do with them.

But if a rider does a good deed, or if a rider's child gets into a prestigious university, Baidu and Ali will jump out to ride the wave of popularity.

"Brothers, I can't keep going with Qiandu Waimai, so I'm going to Kuaipao Waimai."

"Kuaipao sealed off the community, Taodiandian banned the rider's account, making money for Jack Ma, but he treated me like a nobody."

"The same goes for Qiandu Waimai. Sixteen of the riders who were on site this afternoon had their accounts suspended."

In the Shanghai delivery rider community, everyone sent their greetings to Ma Liyun and Li Yanhong's entire family.

They initially thought that KuaiPao part-time delivery riders had no base salary or social security, and that they had to pay for their own uniforms, electric bikes, and delivery boxes, making their prices no different from those of QianDu Waimai and TaoDianDian. But they only realized this after encountering problems.

Working for different bosses makes a difference.

The next day, some experienced delivery riders from Qiandu Waimai and Taodiandian changed their clothes and became Kuaipao riders.

Seeing this situation, Pei Yi increased the number of recruits in the East China region.

Even if the delivery department can't accommodate so many riders, there are plenty of positions available in the grocery delivery and group buying businesses.

In the following days, orders on Qiandu Waimai and Taodiandian were delayed on a large scale because at least one-fifth of the riders who were familiar with the routes and the layout of the neighborhoods had switched to other platforms.

Just then, Yunsu Express was recruiting a large number of couriers, and many people, without much thought, immediately switched careers and joined Yunsu.

After all, Yunsu Express's benefits are not bad. Although the commission is lower than that of food delivery, the base salary is high.

Faced with the continuous loss of transportation capacity, Tang Yongbo took the initiative to approach Ma Liyun.

"Starting tomorrow, we will reorganize the delivery department and select some experienced riders to become full-time employees, paying them a base salary and social security contributions!"

After a moment's thought, Ma Liyun solemnly announced.

Taodian's food delivery business can bring a lot of traffic to Yaomao and Taobao, thereby increasing user stickiness and platform revenue.

So even if it's not profitable, we have to keep this business going.

the other side.

At the headquarters of Baidu, Li Yanhong and Wang Zhongpu were talking face to face.

“Boss, although the crowdsourcing model saves on management and labor costs, it is difficult to guarantee delivery time and service quality. We need to have our own full-time delivery staff to maintain our competitive advantage.”

Wang Zhongpu said solemnly.

"You mean, LearnChopsticksRun will pay full-time riders a base salary, social security, and insurance?" Li Yanhong asked rhetorically.

Wang Zhongpu didn't say anything, but nodded heavily.

The following day, Ali and Qiandu announced that they would form a full-time rider team, providing them with a base salary and social security contributions.

Upon learning this, Chen Yansen couldn't help but chuckle.

He himself has changed the development trajectory of the food delivery industry, and the era of universal social security for full-time riders is here!

(End of this chapter)