I am a god in the secret world

Li Yun looked at the backend of a store on her computer.

After the boss finished saying those words, a user after-sales reminder popped up on her side.

According to Li Daopeng, if you want to be a gold medal salesperson and want to earn more than 100 yuan a month within half a year, the first thing you need to do is maintain % after-sales service.

This 100% means that messages must be replied to within three minutes, every customer’s problem can be satisfactorily resolved and given a good review, and no customer will request a refund or return after the sale.

Li Yun took a deep breath and started working.

But just as she was about to type, she suddenly noticed a tattoo on her right wrist.

It was on the inside of her wrist, and she didn't notice it at first.

Maybe my wrist was a little stiff just now, so I shook it subconsciously before I saw it.

It was a small pale yellow flower, very lifelike, with a cup-shaped calyx with five lobes, a pot-shaped corolla, and dense stamens in the middle. All in all, this small tattoo was incredibly realistic.

Li Yun reached out and gently touched the tattoo with a thoughtful look in her eyes.

How come she doesn't remember when she got this tattoo?
But now is not the time to think about that.

Customers are asking questions.

Buyer: Why is your printer not responding?

After-sales 07: Hello dear! Dear, after-sales technology 07 is here to serve you. In order to better respond to your questions, please allow me to take 2 to 5 minutes to look at your feedback.

After-sales 07: Did you install it according to the installation video?

Buyer: No, do I need to watch a video for such a simple thing?
Li Yun: “…”

hiss!
After-sales 07: Can you please watch the installation video first? [Link]

After-sales 07: If you have watched the installation video and still have no response when installing according to the video, please take a photo or send me a video, and we will help you find out where the problem is.

Buyer: I don’t want to watch the installation video.

Buyer: [Picture] [Picture]

Buyer: [Video]

Buyer: Look, is this printer of yours broken? Give me a refund!
Li Yun looked at the picture and video, and felt the urge to ask him for a refund.

But it’s not possible. If the other party refunds the money, she will not be able to get 100% after-sales service, and she will not be able to get a promotion and salary increase after half a year.

If she had an income of 10,000 yuan a month, she could not only take good care of her mother, but also slowly pay back the money she owed.

She rides her electric bike to work every day, so she doesn't have to spend money on taxis. She goes to the vegetable market to buy vegetables and cook her own meals, and spends less than a few hundred yuan a month.

You can always pay off your debts by living frugally.

So she needs this 100% after-sales service.

After-sales service 07: That's right, dear. If there is any quality problem, you can return or exchange the product for free within 15 days. If there is no quality problem, you can't return or exchange the product.
After-sales 07: So we hope that you can reinstall it according to the video and take a video for us. If it is confirmed that there is a quality problem with our product, we will give you a free return or exchange.

Buyer: Why is it so troublesome? Why can't I just return it? I want to complain to you!

Li Yun frowned.

How to start with a great result?
After-sales 07: Dear, if you find it troublesome, we can also install it for you through video, phone or remote operation~
Buyer: I don’t care, this is your problem. If you don’t refund me now, I will complain!

Li Yun: “…”

Oh shit.

Li Yun had no choice but to ask for help from her colleagues.

"Hello, may I ask what to do in this situation?"

The colleagues around me were interrupted and looked at me expressionlessly.

She quickly glanced through Li Yun's records.

"Don't waste time with this kind of person, just return the product directly. Remember, his ink cartridge has been used, so you can only give him a discount but not a full refund." "But what if I get complained about?" Li Yun said worriedly.

“Then there will be complaints.”

After my colleague finished speaking, he went back to work with a numb look on his face.

Li Yun felt the situation was difficult.

Buyer: Why are you ignoring me? If you ignore me, I will complain to you now!
After-sales 07: Dear, it is like this. We have regulations here. If there is a problem with the quality of our products, we will give you a refund or exchange, but the prerequisite is that you also need to cooperate with us to let us see and confirm that it is a problem with the quality of our products.

After-sales 07: Dear, if it really doesn’t work, you can return the product first. After inspection and verification by our after-sales service, if it is confirmed that it is a quality problem of our product, we will refund you~
Buyer: This is too much trouble. Why can't you just refund my money? Okay, I see your service attitude is not that good. I will complain to you now.

Li Yun: “…”

That's it. I don't want to make 6000 a month, is good too.

She flipped through the closing remarks on the form.

After-sales 07: I am really sorry, dear, for bringing you a bad experience. I hope you have a good mood. I apologize to you again for our shortcomings and look forward to your visit again.

Come here for nothing, don’t ever come here again in your life!
Her monthly income of 10,000 yuan is gone!
I thought the most difficult part was not being able to digest what I needed to learn in a short period of time. After all, a lot of it was quite professional. Unexpectedly, the most difficult part turned out to be the buyers who did not play by the rules.

As Li Yun was thinking this, she discovered two more messages from customers.

I clicked on the one that sent the message first.

Buyer: I want to know how you install this?

Li Yun immediately sent a link to a video tutorial.

After-sales 07: Dear, you can take a look at this link and follow the video.

Buyer: I don’t know how. I never went to school. I just bought it for my grandson to copy his homework. I don’t understand how you do it.

Buyer: I asked my grandson to help post this message. He is too young and cannot be exposed to too many electronic devices as they emit radiation.

Buyer: Just tell me how to install it.

After-sales 07: Is it convenient for you to have a video call? We can provide you with guidance through video calls.

Buyer: It’s inconvenient, it’s inconvenient. I don’t understand that video call and I won’t answer the phone. You could just tell me directly.

Li Yun gently touched her chest. For some reason, she felt that her heart was not feeling well. She should have been in good health before, right?

After-sales 07: We can also install it for you through remote control. Can you just turn on the computer?

Buyer: I don’t know how to use a computer.

After-sales 07: Could you please ask your grandson to turn on the computer?

Buyer: No, didn’t I tell you that these electronic devices have radiation? My grandson is too young to touch them. Just tell me how to install them.

Li Yun silently called her colleague again.

The colleague glanced through it expressionlessly and looked at her expressionlessly again.

"Are you unlucky? Why do you always run into weirdos like this? You might not be suited to this line of work."

Li Yun: “…”

Li Yun: “So what should we do?”

Colleague: "Just tell him to find someone who can operate a computer. This thing must be done with a computer. If you can't find one, then there's nothing we can do."

Li Yun: "What if he complains about me too?"

Colleague: "It's okay. Since he is old, he probably doesn't understand this."

Really? Li Yun always felt that it wouldn't be that simple.

This is originally a tea for working social animals~
See you in the afternoon